• Bachelor's Degree in Engineering or Computer Science or relevant technical work experience in addition to a MBA
• 8 years of experience in product or program management, product marketing, business development or technology management related to OSS/BSS
• 5 years OSS/BSS related experience at a broadband Internet service provider (ISP) or
• 4 years software product management experience at a major OSS/BSS supplier to an ISP

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. The mission of Project Kuiper’s Government Solutions (KGS) is to leverage Kuiper and provide high speed, low latency, and secure satellite broadband services to United States and allied government customers.
We have an immediate opening for an OSS/BSS Lead B2G to support the Kuiper Government Solutions (KGS) team focusing on global Government customers. As the OSS/BSS Lead for KGS, you will play a pivotal role in defining and implementing operations support system and business support system for the Kuiper Government Solutions team, serving government customers.
A successful candidate will be both creative and highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies and capabilities into products and applications that customers love. We are looking for someone customer obsessed and technology savvy – with a proven track record of creating successful OSS/BSS for broadband services.
Project Kuiper’s success requires leaders who are owners, and who possess the entrepreneurial spirit needed to create new products. Our leaders solve complex, cutting-edge problems and get things done. As the OSS/BSS Lead for KGS, you will assume end-to-end product ownership over technical products to deliver services to our customers.
This position is in Arlington, VA. Some travel will be required.
Security Clearance : Candidates must be able to obtain and maintain a US Government security clearance of TS/SCI, so you must be a U.S. citizen for consideration.
Key job responsibilities
Key job responsibilities

• Manage the entire OSS/BSS software system life cycle for Government customers from inception to launch
• Develop and implement a customized OSS/BSS software system that meets the needs of Kuiper Government Solutions’ customers
• Work closely with Kuiper OSS/BSS team members, while developing the KGS OSS/BSS team
• Work with leadership team to set the customer strategy and make appropriate high-judgment trade-offs between features and speed-to-launch
• Understand and articulate customer needs, conduct on-going customer research, leverage internal knowledge and expertise, and prioritize feature requirements to ensure we can deliver exceptional service to our customers with our OSS/BSS
• Be a passionate advocate for the customer; provide the voice of the customer
• Drive the key software architecture and solutions definitions and selections leveraging internal and external options
• Inspire the team with the product vision, and work cross-functionally to bring the system to life
• Write detailed requirements documents and define use cases, features, and KPIs and drive tradeoff discussions and decisions with engineering
• Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints

We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA

• Experience defining and driving roadmaps and product strategies
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience leading cross-functional teams to deliver products/systems world-wide
• Experience working with OSS/BSS in defining and developing products and negotiating pricing Experience developing and launching V1 products; comfort with ambiguity

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $144,000/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.