RESPONSIBILITIES:
Kforce's client is looking to add a Senior Product Designer to their team. This is a full-time role based in Phoenix AZ. The position is based at an open, flexible workspace for individuals and teams to come together for various business needs. Amenities include a working cafe, phone booths and meeting rooms with technology tools for virtual and in-person collaboration.
Summary:
This role will use human-centered design research methodology (also referred to as design research or design thinking) to probe, assess and evaluate behaviors of targeted groups of people and then translating that knowledge into meaningful information and system designs to inform and improve processes, programs, and agile teams. This role will define, structure, and conduct in-person ethnographic research, in person and remote user & customer experience evaluations and help create breakthrough ideas. Secondarily, the role will provide UI design direction by utilizing our user experience strategy and design system best practices and principals.
Key Tasks:
* Designs, develops, and reviews user centric and physical and digital process solutions including information architectures, requirements, specifications, navigation design, flows, wireframes; Includes creating and updating design standards documentation to align with modern UX principles
* Facilitate workshops at a high level about customer/user experience & product strategy and vision - not just visual ideas but what should we build and why; Define, structure, and conduct in-person ethnographic research, in person and remote user & customer experience evaluations; Perform deep analysis of physical processes and provide insights to holistic solutions that include digitization
* Mentor other teams in Human Centered Design & Agile, leading by example in craftsmanship, accountability, and behavior for the other members of the design team and client as a whole
REQUIREMENTS:
* High School diploma/GED and ten (10) years of Human Centered Design, User experience, or other User Interface related work experience; Or Associate degree and seven (7) years of Human Centered Design, User Experience, or other User Interface related work experience; Or Bachelor's degree AND five (5) years of Human Centered Design, User experience, or other User Interface related work experience
Preferred Qualifications:
* A background in heavy industry (mining, utilities, O&G, telecom utilities, logistics, manufacturing, etc.) or comparative work experience at via consulting through full-time or contract work is ideal
* Take a human-centered approach to improving complex processes, developing new products and applications
* Participate & conceptualize at a high level about product strategy and vision - not just visual ideas but what should we build and why
* Conduct user research to discover insights, define user personas for digital tools, and map user journeys
* Develop new concepts, storyboards, detailed interaction designs, screen flows, wireframes, and prototypes to clearly articulate solutions
* Create distinctive digital experiences
* Actively collaborate as part of an agile team to ensure designs are feasible and implemented accurately
* Conduct concept and usability testing to iteratively validate and improve design solutions
* Execute product design for a range of applications that are responsive across form factors (e.g., web, mobile, tablet, etc.) and scale across platforms (e.g., iOS, Android, etc.)
* Track user experience metrics and reports on the success of UX improvements, including analytics
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.