Come create a colorful difference with Kaleidoscope Family Solutions (KFS)!
Kaleidoscope Family Solutions (KFS) provides quality services to individuals with disabilities. Since our inception, we have focused on in-home and in-community services that promote the healthy development of children, adults, and families through one-on-one behavioral, educational, and daily-living supports.
We are seeking a Program Manager in Mansfield, MA
SUMMARY OF RESPONSIBILITIES
* Supervise assigned staff by providing leadership to maximize department efficiency by administering company personnel policies and procedures
* Direct personnel activities of staff (hire, train, appraise, motivate, discipline, address complaints and resolve problems, leaves, work schedules and assignments, recommend termination as necessary etc) while maintaining employee relations
* Educate staff in company processes: initiate, coordinate, and enforce policies and procedures to accomplish team/office objectives and obtain staff results by communicating expectations
* Evaluate effectiveness of staff: recommend and implement necessary changes, performing personnel reviews or evaluations and documenting disciplinary and performance related counseling or coaching
* Responsible for meeting all financial and operational goals for the office or team by maximiaing market penetration
* Develop and maintain a business plan sufficient to meet budgeted office or team goals. Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
* Obtain additional business through telephone and personal sales calls to prospective and active clients
* Assign and distribute placement requests to staff: monitor status of client job orders
* Monitor recruiting efforts, direct and implement changes as needed to ensure timely filling of client needs
* Conduct daily prioritization and bi-weekly overview meeting to monitor progress on open job orders
* Review daily weekly and monthly billable hour expectations with each Clincial Coordinator
* Must fill in for staff positions when vacant or staff unavailable
* Review and comprehend all regulations 
* 25% travel minimum
REQUIRED EDUCATION AND EXPERIENCE
* Minimum of a Bachelor's Degree 
* Minimum of five (5) years supervisory experience in the field of mental health/developmental/intellectual disabilities 
* Minimum of three (3) years experience with marketing and strategic planning
* Strong interpersonal and customer service skills
* Willlingness to travel at least 25%
SALARY
Compensation is commensurate with experience