Keystone Pacific Property Management, LLC is a prestigious property management firm headquartered in Irvine, CA, with offices throughout Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large scale onsite communities and master-planned community associations.

We have excellent opportunities for an Event Coordinator to join our amazing team!

Summary: The Event Coordinator is responsible for the planning, organization of events, management of online communications platforms, social media management, and day-of direction for all community events and clubs. The Event Coordinator will report directly to the General Manager of the Audie Murphy Ranch Community Association and will serve as the main point of contact for homeowners, Board members, and vendors for all Association related activities, clubs, CSO special projects, and events. 

Full Time Flexible Hours:

Tuesday – Saturday 9:00am-3:30pm (30-minute minimum lunch break), total 30 hours per week.

This position will allow for a flexible work schedule occasionally up to 40 hours per week as deemed necessary by the General Manager for onsite event coordination. 

Why Join Keystone? 

Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients. 

As a member of our team, your talents will be nurtured, and your contributions will be supported in a value-based environment that fosters the type of professional quality our customers have come to rely upon. 

We provide an environment for people that nurtures leadership and promotes personal success and rewards those who exceed expectations. We foster a culture of open feedback and continuous growth. 

What We Offer:

• Competitive Salary 
• Work-Life Balance
• Opportunities for career growth
• Training and mentorship from successful leaders in the HOA industry
• Cell Phone Stipend 
• Mileage Reimbursement 
• Medical (HMO and PPO), Dental, and Vision
• Flexible Spending Account
• Pet Insurance
• Pre-Paid Legal 
• Employer Paid Basic Life/AD & D Insurance 
• Voluntary Life and Short-Term Disability Insurance
• Free Employee Assistance Program
• 401(k) Retirement plan with Company Match
• Financial and Health/Wellness Education
• PTO 
• Birthday Time Off
• 11 Paid Holidays (Half Days/Early office closure before certain major holidays)

Essential Job Duties and Responsibilities:

• Administrative
  1. Onsite main point of contact for homeowners for community events and clubs during scheduled business hours.
  2. Telephone coverage, email responses, issue work orders, respond to customer service requests and the performance of administrative duties at the request of the General Manager as related to Association CSO matters.
  3. Create Association events and club flyers, send out weekly online communications, flyer posting at Ranch House & Plunge for monthly newsletters and events.
  4. Provide courteous customer service to all walk-in homeowners, phone calls, and email correspondence for CSO matters.
  5. Provide a monthly work order history log to the General Manager.
  6. Provide a monthly and annual event calendar update to the General Manager.
  7. Issue and maintain accurate record keeping for all electronic and physical files.
  8. Maintain a clean work environment and ensure cleanliness in the office.
  9. Submit a monthly supply order and maintain all club related and CSO purchases.
  10. Practice and adhere to Keystone’s Core Values, Mission, and Vision. 
  11. Creation of CSO Board packets.
  12. Creation of CSO Executive Board Meeting Minutes.
  13. Complete punch list items assigned by the General Manager.
  14. Any additional job duties as required by the General Manager. 

• Community Events
  1. Plan, organize, and coordinate all monthly special community events and club meetings for the Association.
  2. Obtain proposals from vendors for community event services and present them to the CSO Board of Directors for approval.
  3. Serve as a staff liaison and provide administrative support to the General Manager and the Association Social Committee and club leaders.
  4. Prepare and present to the CSO Board of Directors written financial reports reflecting all Association CSO activities.
• Recreation Facilities
  1. Maintain direct communication with all events related service providers.
  2. Attend and oversee all Community sponsored recreation and social events.
  3. Manage the activities calendar and schedule the use of the facilities to prevent scheduling conflicts.
  4. Follow approved priority use of facilities guidelines when scheduling CSO events.

Qualification Requirements:

• Must have a valid CA Driver’s License.
• Must be able to proficiently use Canva for graphic design for community event flyers.
• Must be able to post to and manage the Association social media Instagram page.
• Exceptional customer service skills.
• Strong verbal and written communication skills.
• Ability to effectively communicate.
• Ability to multi-task and work under tight deadlines with a high level of accuracy.
• Must be flexible with work schedule for evening and weekend hours as needed.
• Demonstrate problem solving abilities and the ability to listen, understand, and follow directions and training for applicable job-related tasks.
• Must be proficient in the following programs: Canva, Word, Outlook, Adobe Acrobat, and Excel.
• Exhibit professionalism, professional attire, and demeanor at all times.
• Demonstrate organizational skills and ability to independently prioritize daily workload.
• Must work effectively with colleagues and clients.
• Excellent interpersonal skills 
• Ability to maintain a positive attitude.
• Knowledge of applicable safety practices.

Education and/or Experience:

• 3 years of experience working in a Customer Service or Hospitality role.
• 2 or more years of experience working in a HOA, facilities, or event planning related role.
• High School Diploma or GED.
• Bachelor’s Degree desired.

Work Environment:

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Interior and exterior portions of a Recreational Facility, typical office environment with low level noise. Exposure to sun and janitorial supplies.

• Ability to drive to community with reliable method of transportation.
• Ability to sit, stand, and operate business equipment. Frequent use of telephone and headset as well as computer and keyboard.
• Lift up to 25 pounds
• Ability to reach, grasp, hold, bend, twist, pull, or push equipment or event supplies.
• Business casual, Uniform shirt, appropriate work pants, close-toed shoes or boots.

We invite you to view our LinkedIn, Instagram, and Facebook to get an inside look on what Keystone is all about! Check out our website atwww.kppm.com. Click on “Careers” and stay connected!

Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system, send an email tohr@keystonepacific.comfor assistance. Please include a description of your requested accommodation, your name, and contact information. Note: This email address isnotfor general employment inquiries. Keystone will not respond to inquiries that are not related to accessibility of the on-line application system by individuals with disabilities.

Keystone Pacific Property Management, LLC is an equal opportunity employer. All applicants will be subject to a Background Check.