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7/4/2023 (8:00 PM EDT)

23-05531

Administrative Specialist III

Employment Type

EXECUTIVE BRANCH | FULL TIME ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

Hiring Agency

Transportation Cabinet | Department of Vehicle Regulation

Location

126 Lake Drive
Prestonsburg KY 41653 USA

Description

The Kentucky Transportation Cabinet is committed to meeting or exceeding the needs and expectations of our customers. Our focus is on people: our customers, our employees, and our partners. We will continually improve both the delivery of our products and services and the processes that support that delivery to provide a safe, efficient, environmentally sound, and fiscally responsible transportation system that delivers economic opportunity and enhances the quality of life in Kentucky.
By joining our Division of Driver Licensing as an Administrative Specialist III in Floyd County, you’ll have the opportunity to provide professional support to the division head, office or unit in the developing, implementing and maintaining various complex programs, projects or activities.
Holders of the Administrative Specialist III position will complete tasks such as:

• Review and analyze complex applications by screening original legal documents presented for vetting Identity to determine eligibility to obtain identification by ID, Permit or Driver License
• Assist customers in reviewing and processing any documents acceptable to provide a service in the KY Driver's License Information System
• Provide professional customer service by phone, email and face to face services
• Processes fees and complete daily reconciliation reports

Holders of this job will obtain the following skills:

• Obtain experience vetting legal identity documents.
• Obtain enhanced professional customer service skills.
• Obtain a background in working with government policies and regulations.
• Obtain accounting skills with reconciling and reporting daily fees.

Desired candidates possess the following requisite skills or experience applicable to the position:

• Experience with phone and face to face customer service.
• Experience with collecting money and providing a service.
• Experience with data management in processing systems.
• Experience providing training to subordinates

The position is sitting at a desk and could have minimal lifting and travel with overnight stays.
Applicants must be currently authorized to work in the United States for any employer.
The Kentucky Transportation Cabinet (KYTC) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. KYTC will only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that KYTC has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/.
If you are looking for a rewarding career with a culture of employee involvement, where teamwork is the norm and measurement of performance is essential, the Kentucky Transportation Cabinet is for you!

Minimum Requirements