Kenney Business Solutions is currently seeking candidates capable of providing General Clerk III Support. Responsibilities include but are not limited to:

• Provide facilities help desk support and first point of contact for customer queries and concerns.
• Respond to queries and service requests received by phone, email, and in person.
• Create, assign, and monitor service requests in Ivanti Service Manager.
• Follow up with customers, facilities team, property management, and contract service providers as needed to ensure any problems are resolved.
• Create and update documents and spreadsheets such as contact lists, duty rosters, staff assignments, parking permit log, requisitions, and invoice payment forms.
• Send, receive, and distribute incoming and outgoing mail and packages.
• Maintain office supply inventories and submit office supply requests.
• Maintain filing system.
• Make copies and scan documents.
• Schedule meetings and assist with special events.
• Coordinate office equipment maintenance.
• Assist with distributing parking permits.
• Help maintain safety equipment and first aid stations.
• Other duties as assigned by the Contracting Officer Representative (COR) and Facilities Director.

Education: High School Diploma or equivalent.

Experience:

• Must have five (5) years experience as a General Clerk III or equivalent.
• Strong skills with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, and Teams) and Adobe Acrobat.
• Must have experience using Ivanti Service Manager or equivalent.
• Must be able to communicate orally and in writing utilizing a high degree of tact and diplomacy.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• general clerk: 5 years (Preferred)

Security clearance:

• Confidential (Preferred)

Ability to Commute:

• Washington, DC (Required)

Work Location: In person