Responsibilities

Under the oversight of the Patient Service Center Manager, the Patient Service Supervisor will manage the day-to-day activities of multiple Patient Service Centers and Home Draw services to ensure services are completed accurately and on time in compliance with federal, state, and local regulations (i.e., CLIA, OSHA, AAAHC, EHS, etc.…). The PSC Supervisor is accountable for coordinating the safe and efficient specimen collection, specimen processing, testing, and resulting of waived tests, and reference and special mail-outs.

Job Title: Patient Service Center Supervisor - Laboratory Services

Clinic Location: Main Campus

Department: Laboratory Services

Job Type: Full Time 

Salary Range: $76,505 - $94,496 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.)

Qualifications

Education

Required: Associate degree in Business/Science

Additional 2 years of relevant supervisory experience may substitute for degree

Preferred: BA/BS degree from an accredited institution

Experience

Required: 5-years phlebotomy experience

2-years supervising phlebotomy operations

1-year waived testing performance

Preferred: 2-years supervising a multiple site operation

License(s)

Required: Valid driver’s license

Preferred: Current PBT (ASCP) phlebotomy certification

Special Skills

Required: Knowledgeable of CLIA regulations and ability to summarize inspection findings for Compliance, 

Waived and PPM certifications.

Intermediate/Advanced Microsoft Office Suite skills

Preferred: N/A

Other 

Required: Excellent written and verbal communication skills; ability to deliver organized and concise 

presentations tailored to audience. 

Excellent time management skills- ability to work independently and prioritize tasks to efficiently manage lab 

operations at multiple sites

Effective leadership skills to include:

Ability to implement change in a positive, sensitive, and forward- thinking manner

Ability to collaborate and promote teamwork

Positive, can-do attitude coupled with a sense of urgency

Ability to develop and motivate staff

Ability to problem solve in a complex, multi-functional group

Ability to create a trusting, positive, and supportive work environment

Ability to function independently and deal with multiple, simultaneous projects

Ability to operate in high-pressure situations

Knowledge of budgeting, billing, and cost analysis

Knowledge of quality control, quality assurance principles and proficiency testing procedures relating to 

waived testing

Knowledge of AAAHC, CAP, OSHA, and CLIA regulations related to work area

Superb attention to details

Excellent customer service skills, business etiquette, able to adhere to professional standards

Practical knowledge of routine laboratory equipment and procedures

Preferred: N/A

Working Environment: Office/Medical Clinic

About Us

Start your career journey and become a part of a community of renowned Healthcare professionals. Kelsey-Seybold Clinic is Houston’s fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties. Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner. Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares. 

Why Kelsey-Seybold Clinic?

• Medical, Vision, and Dental
• Tuition Reimbursement
• Company Matching 401K
• Employee Reward and Recognition Program
• Paid time off for vacation, sick, and holidays
• Employee Assistance Program
• Continuing Medical Education allowance