For those who want to keep growing, learning, and evolving . We at Kelly® hear you, and we’re here for you! We’re seeking a Sales and Service Representative to work at a premier financial services company in Rocklin, CA.

Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Pay Rate : $22 per hour quarterly commission

Why you should apply to be a Sales and Service Representative :

• Direct Hire Opportunity
• Competitive salary and benefits package
• Join a supportive and dynamic member-focused sales team
• Fast-paced environment with opportunities for growth and development
• Engage with members and help them achieve their financial goals

What’s a typical day as a Sales and Service Representative? You’ll be :

• Supporting inbound member calls and perform member financial transactions
• Pro-actively identifying and recommending the best products and services to meet the members’ financial needs, and partnering with services teams including insurance, investments, and mortgage
• Providing exceptional customer service by assisting with members’ digital inquiries (mobile and online banking)
• Meeting quarterly call efficiency metrics and service objectives, alongside sales targets, and incentives
• Actively evaluating the member interaction to determine satisfaction level, de-escalating / troubleshooting or escalating as appropriate to address each members’ unique needs

This job might be an outstanding fit if you :

• Have a minimum of 1 years of previous experience in a fast-paced customer service role Experience in a call center and / or sales role strongly preferred
• Have the ability to listen to our members needs and provide tailored product recommendations
• Are comfortable working in a fast-paced customer service and sales environment, meeting deadlines without sacrificing member service
• Have excellent verbal and written communication skills with a focus on empathy and professionalism
• Have an aptitude for learning a variety of computer systems and using technology to solve member issues
• Have excellent listening skills with the ability to ask probing questions, understand concerns, and overcome objections
• Have demonstrated effective time management skills with the ability to work independently and in a collaborative team environment
• Have strong critical thinking and decision-making skills with attention to detail
• Have intermediate level experience with Microsoft Office suite, including Word, Outlook, and Excel required

What happens next :

Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry even if this position doesn’t work out, you’re still in our network.

That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Sales and Service Representative today!

GRACE

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you.

That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity.

It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world.

Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities.

At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.

Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.