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Chevron
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Customer support representative
Kelly El Segundo, CA
$44k-56k (estimate)
Full Time | Television & Broadcasting 2 Weeks Ago
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Kelly is Hiring a Customer support representative Near El Segundo, CA

  • At Kelly® Professional & Industrial, we’re passionate about helping you find a job that works for you. If you ask us, this job looks pretty great.
  • We are seeking an *Operations Support Associate *for a company based in *El Segundo, CA! Schedule : Onsite, M-F Assignment : *12-month contract *Pay : *$21.

86 / hour*Travel : *none*OVERVIEW*This is a unique opportunity to join our team to provide technical support, troubleshooting, and world-class customer service to our field sales reps.

WHAT YOU WILL DO*Respond to telephone support inquiries from Financial Advisors, their supporting staff in field, and end clients.

Provide technical assistance with system status, network connectivity, along with a variety of problems of all installed applications and software products supported by IT.

Provide ongoing service focused support for all aspects of Cetera web portals, identify trends, and report trouble tickets to tier 3 support.

You will be responsible for creating Raving fans by delivering excellent support to all of our advisor’s end-clients. The goal is to build and maintain client loyalty as well as create the world’s most referable platform.

RESPONSIBILITIES Provide support to our advisors and end-clients with the navigation and use of various systems associated with the Broker / Dealer* Troubleshoot and resolve product or service problems;

But don’t worry even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

For questions or more information about this role, please *apply *and contact Heather Cappiello via email at heac387@kellyservices.

com (mailto : heac387@kellyservices.com).

Last updated : 2024-05-07

Job Summary

JOB TYPE

Full Time

INDUSTRY

Television & Broadcasting

SALARY

$44k-56k (estimate)

POST DATE

05/08/2024

EXPIRATION DATE

06/21/2024

WEBSITE

kellycorporation.com

HEADQUARTERS

GLENDALE, AZ

SIZE

100 - 200

FOUNDED

1987

TYPE

Private

REVENUE

$10M - $50M

INDUSTRY

Television & Broadcasting

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The job skills required for Customer support representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer support representative positions, which can be used as a reference in future career path planning. As a Customer support representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support representative. You can explore the career advancement for a Customer support representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Representative job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer support representative task.

02/13/2022: Danbury, CT

Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.

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Customer support representative document reports, resolve complaints, and process orders and payments.

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Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

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Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

02/06/2022: Waco, TX

Be as polite as possible when talking to clients over the phone.

02/12/2022: Manchester, NH

Consider using database to record activities and research product information.

02/13/2022: Petaluma, CA

Learn to refer to other service or technical departments for follow up as needed.

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Understand the customer’s expectations.

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Step 3: View the best colleges and universities for Customer Support Representative.

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