Front Office Administrative Assistant (Medical Background)

Kelly Services is seeking a detail-oriented and organized Front Office Administrative Assistant to join our medical practice.

The Front Office Administrative Assistant will play a crucial role in providing administrative support to the front desk staff and ensuring a positive experience for patients and visitors.

The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask effectively in a fast-paced environment.

Responsibilities :

• Greet patients and visitors in a friendly and professional manner, and direct them to the appropriate areas.
• Answer phone calls and inquiries, and provide information or assistance as needed.
• Schedule patient appointments, confirm appointments, and manage appointment calendars.
• Register new patients, collect and verify demographic and insurance information, and update patient records accurately.
• Verify insurance coverage, obtain pre-authorizations, and process insurance claims as necessary.
• Assist patients with completing medical forms and consent documents.
• Manage patient check-in and check-out processes, collect payments, and issue receipts.
• Maintain cleanliness and organization of the reception area and waiting room.
• Coordinate with medical staff to ensure smooth patient flow and timely communication of patient needs.
• Assist with administrative tasks such as filing, scanning, copying, and faxing documents.
• Order and maintain office and medical supplies, and ensure equipment is in working order.
• Follow established protocols for handling confidential patient information and maintaining patient privacy.
• Collaborate with other administrative staff to support the overall operation of the medical practice.

Requirements :

• High school diploma or equivalent; additional education or training in medical office administration is preferred.
• Previous experience in a medical office or healthcare office setting is required.
• Coding and billing experience required
• Proficiency in computer applications such as Microsoft Office (Word, Excel, Outlook) and electronic medical records (EMR) systems.
• Excellent communication and interpersonal skills, with the ability to interact professionally with patients, staff, and providers.
• Strong organizational skills and the ability to prioritize tasks effectively.
• Attention to detail and accuracy in data entry and record-keeping.
• Ability to maintain composure and professionalism in high-pressure situations.
• Willingness to adhere to established policies, procedures, and protocols.

Location : Fort Worth

Hours : M-Thurs, 8am-2pm

Pay : $20-23hr

Last updated : 2024-06-04