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2 Service BDC Agent Jobs in Bartow, FL

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Kelley Automotive Group LLC
Bartow, FL | Full Time
$89k-114k (estimate)
4 Months Ago
Kelley Automotive Group LLC
Bartow, FL | Full Time
$89k-114k (estimate)
10 Months Ago
Service BDC Agent
$89k-114k (estimate)
Full Time | Retail 4 Months Ago
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Kelley Automotive Group LLC is Hiring a Service BDC Agent Near Bartow, FL

Kelley Automotive Group is a fast-growing family of dealerships and a dynamic leader in the car industry. We are a company that has a philosophy of a family atmosphere with a corporate structure. We strive to ensure that our team members have the support they need to succeed.
The Service BDC Agent will spend the workday on the computer and telephone. The ideal candidate will be a people-person, energetic, and professional. They will also respond to internet and telephone service customer inquiries, and make outbound phone calls. Generating appointments from our customer database is the main component of this position. 
REQUIREMENTS:
  • Contact, build rapport and set service appointments with customers.
  • Record all customer's lead notations and comments in the CRM.
  • Be fully knowledgeable of all products and services offered.
  • Be knowledgeable of product inventories, pricing, incentive programs, and financing options.
  • Understand local competitors and be prepared to compete with them.
  • Be punctual for all work schedules and meetings.
  • Maintain a neat and professional appearance of yourself and your work areas.
  • This position does start at 7:30 a.m. Monday - Friday.
QUALIFICATIONS:
  • Previous experience in service BDC in an automotive dealership preferred.
  • Well-organized with a customer-oriented approach.
  • Excellent written and verbal communication and people skills.
  • Experience using inventory and/or CRM systems.
  • Experience in taking incoming phone calls, as well as making outbound marketing calls.
  • Strong MS Office Suite computer skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Valid driver's license with a clean driving record.
  • Ability to read and comprehend rules, regulations, policies, and procedures.
  • Bilingual is a plus!
This position has an hourly base rate, with bonuses based on performance. This position requires 40 hours per week and some weekends. You will be paid for the duration of training. Sign on bonus dependent on experience.
Drug screening and background check required. Kelley Automotive Group is a drug-free workplace.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$89k-114k (estimate)

POST DATE

01/18/2023

EXPIRATION DATE

06/30/2024

WEBSITE

drivekelley.com

HEADQUARTERS

FORT WAYNE, IN

SIZE

25 - 50

FOUNDED

1952

CEO

TOM KELLEY

REVENUE

$5M - $10M

INDUSTRY

Retail

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About Kelley Automotive Group LLC

Kelley Auto Group, a family-owned and operated business serving Indiana drivers with brands including Buick, GMC, Chevy, Ford, Cadillac, & Volvo. Visit today!

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The following is the career advancement route for Service BDC Agent positions, which can be used as a reference in future career path planning. As a Service BDC Agent, it can be promoted into senior positions as a Business Development Associate IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service BDC Agent. You can explore the career advancement for a Service BDC Agent below and select your interested title to get hiring information.