2 BDC Agent Jobs in Lakeland, FL
Kelley Automotive Group LLC is Hiring a BDC Agent Near Lakeland, FL
We are a company that has a philosophy of a family atmosphere with a corporate structure. A team mindset is important to us, and we strive to ensure that all team members have the support they need to succeed.
The BDC Agent will spend the work day on the computer and telephone. The ideal candidate will be a people-person, energetic, and professional. They will also respond to internet and telephone customer inquiries, and make outbound phone calls. Generating appointments from our customer database is a main component of this position.
Requirements:
- Contact, build rapport, and set sales appointments with customers.
- Record all customers lead notations and comments in the CRM.
- Be fully knowledgeable of all products and services offered.
- Be knowledgeable of vehicle inventories, pricing, incentive programs and financing options.
- Understand local competitors and be prepared to compete with them.
- Be punctual for all work schedules and meetings.
- Maintain a neat and professional appearance of yourself and work areas.
- This position does require night (10:30 a.m. - 7 p.m.) and weekend availability.
- A great, positive attitude is a must!
- Previous experience in customer service and/or sales in an automotive dealership preferred.
- Well-organized with customer-oriented approach.
- Excellent written and verbal communication and people skills.
- Experience using inventory and/or CRM systems.
- Experience in taking incoming sales phone calls, as well as making outbound marketing calls.
- Flexible schedule to include evenings and/or weekends.
- Strong MS Office Suite computer skills.
- Ability to work independently and as part of a team in a fast paced environment.
- Valid driver's license with clean driving record.
- Ability to read and comprehend rules, regulations, policies and procedures.
- Bilingual is a plus!
Interviews are by appointment only. Drug screening and background check required. Kelley Automotive Group is a drug-free workplace.
Job Summary
Full Time
Retail
$68k-87k (estimate)
01/19/2023
06/02/2024
drivekelley.com
FORT WAYNE, IN
25 - 50
1952
TOM KELLEY
$5M - $10M
Retail
Related Companies
About Kelley Automotive Group LLC
Kelley Auto Group, a family-owned and operated business serving Indiana drivers with brands including Buick, GMC, Chevy, Ford, Cadillac, & Volvo. Visit today!
The job skills required for BDC Agent include Customer Service, CRM, Verbal Communication, Products and Services, Pricing, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a BDC Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by BDC Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for BDC Agent positions, which can be used as a reference in future career path planning. As a BDC Agent, it can be promoted into senior positions as a Business Development Associate IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary BDC Agent. You can explore the career advancement for a BDC Agent below and select your interested title to get hiring information.
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