Who are we looking for?

The Receptionist must understand that to run effectively and efficiently, the Market Center must tend to its associates’ needs in such a way that they (the associates) are receiving the expected level of service and remain satisfied with the level of service provided by the Market Center.

The Receptionist will be responsible for the appearance of the Market Center common areas. They will ensure the office is neat and prepared for business. They will need to have a relationship-based attitude understanding that the agent associates are the customer and that the agent associates will seek out the receptionist for assistance and support.

The Receptionist acts as the Director of First Impressions and Communication for the Market Center. They will greet everyone with a warm friendly smile as they enter the office. They will be as helpful as possible without neglecting the phones.

The Receptionist will assist in the operations of the office by providing support and feedback to the leadership team on all matters affecting the productivity and operation of the Market Center.

What will you do?
These are the standards a well-above-average performer will maintain or exceed:

• Answer the phone properly with warmth and friendliness
• Greet everyone with a smile—be positive and cheerful
• Assist the leadership team
• Help to share the Market Center value story

Essential duties and responsibilities

• Answer the phone properly
• Properly route phone calls
• Greet everyone in a positive manner
• Assist the leadership team
• Receive and sort mail and deliveries
• Receive and log checks
• Schedule advertisers/vendors for various events and classes
• Inventory supplies
• Create and post event and class flyers around the market center
• Maintain appearance of reception area
• Sanitize all common areas multiple time throughout the day

Knowledge/Skills

• Positive attitude
• Attention to detail
• Dependable and reliable
• Great verbal and written communication skills
• Neat, clean, professional appearance
• High school graduate
• Phone skills and experience
• People skills and experience
• Computer Skills such as data entry, spreadsheets, and Canva

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Job Type: Full-time

Pay: From $13.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off
• Referral program

Schedule:

• Monday to Friday

Application Question(s):

• This is a full time job with the hours being 8am-5:30pm Monday thru Friday. Occasionally there will be an evening event that you will need to attend. Are you able to work this schedule?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person