We are seeking a dedicated and organized Medical Secretary to join our medical office team. While prior experience in ophthalmology is beneficial, it is not required; however, previous experience working in a medical office setting is essential. The ideal candidate will be responsible for providing efficient administrative support, including insurance coordination, billing, scheduling, and patient communication. This position offers an opportunity to grow within a dynamic healthcare environment.

Responsibilities:

• Insurance Coordination:
• Verify patients' insurance coverage and eligibility for medical services.
• Communicate with insurance providers to facilitate accurate billing and claims processing.
• Stay informed about insurance policies and procedures to assist patients effectively.
• Billing and Financial Management:
• Process medical billing invoices accurately and in a timely manner.
• Reconcile billing statements and address any discrepancies or issues promptly.
• Assist patients with inquiries related to insurance coverage, billing statements, and payment options.
• Patient Scheduling and Coordination:
• Manage patient appointments and schedules using electronic scheduling systems.
• Coordinate with healthcare providers to optimize appointment availability and minimize wait times.
• Communicate appointment details and follow-up instructions to patients clearly and professionally.
• Administrative Support:
• Maintain organized and up-to-date patient records in electronic health records (EHR) systems.
• Assist with general administrative tasks, such as answering phone calls, responding to emails, and managing office supplies.
• Collaborate with colleagues to ensure smooth workflow and exceptional patient care.

Qualifications:

• Previous experience working in a medical office setting is required; experience in ophthalmology is beneficial but not mandatory.
• Familiarity with medical billing software and electronic health records (EHR) systems preferred.
• Strong organizational skills and attention to detail in managing administrative tasks and patient records.
• Excellent communication and interpersonal skills for interacting with patients, colleagues, and insurance representatives.
• Ability to multitask efficiently in a fast-paced environment while maintaining professionalism and accuracy.
• Knowledge of HIPAA regulations and patient confidentiality guidelines.
• High school diploma or equivalent required; additional certification in medical administration or related field is a plus.

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Ophthalmology

Schedule:

• Monday to Friday
• No weekends

Ability to Relocate:

• Westborough, MA 01581: Relocate before starting work (Required)

Work Location: In person