Description

Summary

We are looking for employee’s that offer a positive attitude to support our culture, an innovative thinker to help better our processes, and a professional that will interact with customers in a positive manner. As a Plumbing Service Technician, you will be responsible for troubleshooting, assembling, installing, and repairing equipment as needed for each service call. 

Essential Duties and Responsibilities

• Handles correspondence by treating the customer with respect at all times, answering any questions they may have
• Maintain/repair equipment: operate, clean regularly, and recommend to management maintenance needs for any equipment that you cannot fix. Report any broken equipment to owner immediately
• Evaluate service call problems/installations and repair in a timely fashion. 
• Troubleshoot cause of operation errors and decide appropriate action
• Complete work orders, including name, address, phone and date of service. List all merchandise, machines used, and hours of labor
• Ensure work orders and other hand-written items are legible for other employees
• Report any merchandise that needs reordered to the office
• Put your unused material back on the shelf when you return from the job
• Reading, understands, and applies plumbing codes
• Operate and maintains powered industrial equipment and hand tools
• Applies safety in the work environment and has knowledge of implementing policies 
• Be capable of working with a wide range of piping systems and materials used in the plumbing industry. Examples include, but are not limited to; Multiple types of PVC, ABS, CPVC, Copper, cast iron, steel and stainless. Be proficient with various methods of joining pipe. Examples include, but are not limited to; glues and primers, soldering, brazing, Pro-Press, threaded and Victaulic 
• Organizes, plans and prioritizes work environment
• Follow all Gutridge vehicle guidelines
• Other duties as assigned*

* Note, the above list is intended to describe the general requirements expected to be performed by the safety manager. They are not intended to be an exhaustive list of all duties, responsibilities and skills required. All team members may be required to perform duties outside of their normal responsibilities from time to time.

Competencies

• Work Quality - Work quality refers to the effort that consistently achieves desired outcomes with a minimum of avoidable errors and problems.
• Communication ­- refers to the ability to inform orally and in writing, with clarify and good effect. It means to understand clearly and quickly when instructions or orders are received. It means judgment about what information is important and what is not, and what should be communicated, how, to whom and when.
• Care and Use of Equipment – The extent to which the employee is able to perform all maintenance and operations checks of job related equipment
• Time Management – Uses his/her time effectively and efficiently. Concentrates his/her efforts on the more important priorities. 
• Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customer sand gains their trust and respect. 

Education and Experiences

Starting hourly rate based off education and experience.

• Preferred Education – High School diploma, completion of or enrollment in a recognized apprenticeship program, OSHA 30 or 10, and ability to obtain med gas certification. 
• Preferred Experience – 3 years in the plumbing industry.
• Working knowledge and/or willingness to learn the use of computers, tablets, and smart phones. Basic skills in Microsoft products is helpful.

Physical Demands and Work Environment

Performing the essential functions of this job will require, but are not limited to, the ability to climb permanent and temporary stairs, ladders, and negotiate work areas under construction in adverse weather conditions. Work may be performed in ditches and elevated work platforms. Vision abilities required to perform this job included close vision, peripheral vision, depth perception, and the ability to wear approved eye protection. The person must have the ability to hear bells, alarms, whistles etc. Performing this job requires the use of hands to handle or feel objects, tools and/or controls. You will be required to sit, walk, talk, stand, climb, balance, stoop, kneel, crouch and crawl. The individual will be exposed to loud machinery or equipment, fumes, airborne particles and toxic or caustic chemicals. This employee must have the ability to lift and/or move up to 50 pounds regularly and without assistance.

Candidates for this position must possess a valid driver license and reliable means of transportation. A 40-hour work week is standard and overtime, when needed, is expected. With prior notification, applicants must be willing to work flexible hours that may include night and weekend work. Unless previous arrangements have been made with management. 

Benefits

Gutridge offers a competitive benefit package, including, but not limited to, Health, Dental, Vision Insurance, company paid Life Insurance, Short and Long-Term Disability, Voluntary Life, matching 401(K), and paid vacation. 

Gutridge is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, religion, sex, national origin, age, disability, veteran status, or any other legally protected status imposed by applicable law.