The patient care coordinator is a member of a health care team, which includes a provider, a behavioral health consultant, a licensed practice nurse (LPN), a registered medical assistant (RMA), a care coordinator, and a patient service representative (PSR) that have assigned a panel of patients. The role of the patient care coordinator on the team is to provide "planned care" for the team's panel of patients who may have been identified by diagnosis or condition, as being a member of a vulnerable population, and as needing transition of care from an outside facility. The patient care coordinator will address barriers to care which may affect patient compliance with their care plan, including following up for essential appointments. Additional duties may be given based upon assignment of population health program.

**All Katy Trail Employees must be up-to-date on COVID Vaccinations**

Minimum Qualifications:

• Demonstrate computer skills, word processing
• Demonstrate ability to organize and categorize
• Demonstrate well developed written and oral communication skills with the ability to interact with providers and third parties, including the ability to utilize tact and sensitivity to timing in personal transactions
• Demonstrate understanding of customer services principles
• Ability to accurately record and transmit detailed information
• Knowledge of available community resources and the ability to evaluate resources and make appropriate referrals preferred.
• Knowledge of health-related financial assistance, including Medicare and Medicaid, preferred.
• Ability to interpret and comply with federal, state, and local laws and regulations.
• Ability to deal effectively with a diverse patient population.
• Ability to prepare required reports and to communicate effectively orally and in writing.
• Bilingual (English/Spanish) preferred.
• Previous experience in the operation of office machinery: personal computer, copier, FAX, postage machine, printers.
• Adequate vision. Ability to reach, stoops, walk, and lift 25 pounds.
• Demonstrate good work habits, such as attendance, punctuality, accountability, thoroughness, and resourcefulness.

Job Type: Full-time

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• In-person

Work Location: One location