The Operations Manager supports the Facility Manager in maintaining efficient warehousing, distribution and packaging operations in accordance with Kane and customer requirements. This position involves a high level of customer interaction and is accountable for driving profitability and productivity while maintaining high quality standards. The Operations Manager is also responsible for promoting a safe environment and monitoring compliance with safety procedures. 
 Responsibilities

• Implements and monitors compliance with operational procedures for activities such as verification of incoming and outgoing shipments, handling, and disposition of materials.
• Identifies legal and customer requirements affecting warehouse operations and ensures policies, procedures and reporting are in compliance.
• Writes and responds to inquiries regarding policies, procedures and operations.
• Advises management on the appropriate resolution of operating issues.
• Assists in preparing operating budgets and workforce planning.
• Provides 100% customer satisfaction.
• Builds a positive team environment by listening and communicating with all associates.
• Follows and enforces all ISO/NISO procedures applicable for facility operations.
• Performs actions needed to ensure a tour-ready facility.
• Prepares attendance and tardiness records.
• Prepares and investigates accident reports.
• Facilitates the maintenance of operational equipment, including preventative maintenance.
• Assists in door checks, alarm security, housekeeping, upkeep of exterior grounds, riser pressure logs, warehouse temperature, snow removal, and facility security including guardhouse and key/code authorizations.
• Prepares various quantitative reports requested by the Facility Manager.
• Proves and/or coordinates training needed to maintain skill levels.
• Assists in coordinating vacations, payroll and time sheets, performance reviews, complaints and associate concerns, productivity and quality of work.
• Performs routine trailer inspections, load/unload scheduling, and inspections and yard checks.
• Supports the coordination of floor space and work flow schemes.
• Performs time studies, cycle counts, and inventory counts.
• Cross trains associate as needed to maximize associate effectiveness.
• Assists in coordinating OS&D claims.
• Manages subordinate associates in the department. Carries out supervisor responsibilities in accordance with the organization's policies and applicable laws.
• * Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
• Other duties as assigned.

Benefits

• Medical, Dental, Vision (1 day of the next month of hire) (Options available)
• 401K with matching program
• STD, LTD
• Vacation and sick time
• Friendly and Open-Door culture

Pay Range $90k-110k (based on experience)