Job Summary:

We are seeking a Customer Service Technician to join our team. The ideal candidate will be responsible for providing exceptional customer service and technical support in a fast-paced environment. If you are a skilled communicator with a passion for helping customers, we want to hear from you.

Responsibilities:

- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Provide technical support and troubleshooting assistance to customers
- Upsell products and services to enhance customer experience
- Perform data entry tasks accurately and efficiently
- Analyze customer needs to recommend appropriate solutions
- Communicate effectively with customers to ensure satisfaction

Qualifications:

- Fluent in English; proficiency in is a plus (Bilingual)
- Strong customer service skills with the ability to handle challenging situations
- Excellent communication skills, both verbal and written
- Ability to analyze customer issues and provide effective solutions
- Sales experience preferred but not required

Join our team as a Customer Service Technician and be part of a dynamic environment where your skills will be valued, and your growth potential is limitless. Apply now to embark on an exciting career journey with us!

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Customer service: 3 years (Required)

Ability to Commute:

• Meridian, ID (Required)

Ability to Relocate:

• Meridian, ID: Relocate before starting work (Required)

Work Location: In person