Supports the training manager on the technical and non-technical subject matter. Develops and implements training programs. Ensures measurements are in place to validate training accuracy, comprehension, and effectiveness of training. Interacts with various management teams to ensure ongoing staff development. Coaches and mentors training coordinators. Develops processes and procedures based on findings, recommendations and management approval for the appropriate department and/or business unit. Ensures familiarity with all systems, regulatory, policy and procedure changes and external factors relating to training. Provides feedback to the training manager regarding the development and implementation of strategies to track and communicate the success of quality improvement and training efforts. Ensures training standards are being met by training coordinators. Responsible for becoming product expert by taking the initiative and getting hands-on experience in relevant curriculum applications.

• Full use of application of standard principles, theories, and techniques.
• Uses professional concepts and company policies and procedures to solve a wide range of difficult problems in imaginative and practical ways.