As a service technician, you will respond to service calls. You will evaluate, diagnose, and perform repair and planned maintenance on K-Laser’s laser therapy devices.

Drive customer satisfaction through service excellence.

K-Laser is the leading Class IV laser therapy device manufacturer with more than 6000 installations throughout the USA alone. K-Laser devices stand out for their continuous technological innovation and the development of new protocols and applications in collaboration with renowned international institutes.

Job Description

Responsibilities

Evaluate equipment issues, implement appropriate repairs, and perform planned maintenance to support our customer base.

Adhere to company policies and procedures and ensure that all equipment meet compliance requirements. Ensure that reports of all work performed is captured.

Maintain proper communications with customers and follow-up to ensure resolution of any technical issue and customer satisfaction.

Maintain proper levels of parts and replacements inventory to deliver timely and accurate repairs/maintenance.

Qualifications

Associate degree in Biomedical Equipment Repair Technology or Electrical and Instrumentation Technology, or equivalent education, or High School Diploma with experience servicing electrical or mechanical equipment.

Proficient in Microsoft Excel, Word and Outlook

Critical thinking and analysis, attention to detail, teamwork.