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We are actively recruiting a Clinic Product Support Specialist who possesses a profound understanding of product platforms and/or mobile applications - healthcare knowledge is a plus! In this key role, you will be instrumental in elevating patient care by proficiently triaging product issues and providing comprehensive training to our specialized team members. Your expertise in technology will be pivotal in ensuring the smooth integration of our products within clinics, with a specific emphasis on optimizing product functionality, enhancing user experience, and streamlining internal workflows. As a technologist - you’ll play a critical role in bringing a technical appreciation to less technical folks.
As the Clinic Product Support Specialist you will be at the forefront of addressing the evolving needs of our healthcare product platform. Your responsibilities will extend to identifying and resolving product issues, building incident response processes, training the team on new feature releases and helping build new product functionalities . Your role is vital in maintaining a high level of product resilience and ensuring that our 24/7 technology meets the rigorous standards demanded by the industry. Join us in this exciting opportunity to make a lasting impact on the healthcare landscape by contributing to the effectiveness and reliability of our cutting-edge products within clinical environments.
Benefits & Perks: #LI-Hybrid
Full Time
$71k-100k (estimate)
03/15/2024
04/05/2024
khealth.ai
New York, NY
50 - 100
The job skills required for Product Support Specialist include Troubleshooting, Problem Solving, Salesforce, Analysis, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Product Support Specialist positions, which can be used as a reference in future career path planning. As a Product Support Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Support Specialist. You can explore the career advancement for a Product Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Product Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Product Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Product Support Specialist job description and responsibilities
Product support specialists work as part of the technical team to create optimum customer satisfaction, leading to long term relationships.
02/21/2022: Laramie, WY
Sometimes product support specialists also do training sessions, assist with product launches, or complete support on-site.
01/25/2022: Worcester, MA
Develop knowledge bases and FAQs for product support activities.
01/24/2022: Las Vegas, NV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Product Support Specialist jobs
Use tools that boost speed and efficiency.
02/07/2022: Montgomery, AL
Measure and analyze customer feedback.
01/21/2022: Killeen, TX
Listen, understand and take action.
03/08/2022: Pensacola, FL
Step 3: View the best colleges and universities for Product Support Specialist.