We're an Intermodal / Container Company looking for a reliable, full-time Assistant Dispatcher to join our team. The Assistant Dispatcher works alongside the Dispatcher and is responsible for assigning routes to Company drivers, coordinating shipments according to port deadlines, ensuring compliance with DOT regulations, and other dispatch-related tasks. The right candidate will be able to multitask and oversee scheduling, routes, and driver assignments as well as other duties that may arise in the office. Upon satisfactorily meeting job expectations, this job will lead to the Head Dispatcher position.

Qualifications:

• Excellent verbal, and written communication, organization, and strong problem- solving skills as well as attention to detail.
• Ability to be decisive under pressure and time constraints and to prioritize tasks by importance and necessity.
• Knowledge of local and regional geographical areas; ability to accurately and quickly read maps as well as guide drivers with directions.
• Excellent computer skills including Microsoft Word, Excel, Outlook, Email, Data Entry, and the ability to learn new systems.
• Accurate typing skills and/or data entry skills
• High school Diploma or Associate Degree.
• Ability to respond promptly and professionally to customer needs via email.
• Knowledge of TMS dispatch system a plus, or the ability to quickly learn Company systems and tools.

Duties and Responsibilities

• Primary duties include helping to dispatch trucks/drivers based on incoming orders, scheduling, routing drivers, discussing delivery services with customers, helping to schedule truck maintenance, and working efficiently and collaboratively with the team.
• Responsibility for ensuring the most efficient freight movement and cost-effective service as well as compliance with DOT and Safety regulations.
• Responsibility for resolving transportation problems with urgency and professionalism while maintaining communication with drivers via phone and/or text.
• Responsibility for printing/ sorting all related paperwork, data entry, answering calls and assisting other team members as required.
• Ability to assist other team members when tasks arise.
• Ability to be on call as required.

Compensation: $25-$29 per hour depending on experience.

Hours: 8:30 am-5:00 pm, Monday through Friday.

Benefits:

• Dental Insurance
• Health Insurance
• Vision Insurance (fully paid by Company)
• Life Insurance (fully paid by Company)
• Paid Time Off – vacation and sick time
• Paid Holidays

Work Environment and Physical Requirements:

The work environment of this position is an office setting. The physical requirements for this position include sitting, standing, lifting items under 20 pounds, and using a computer and telephone for the primary part of the workday.

Job Type: Full-time

Pay: $25.00 - $29.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Woburn, MA 01801: Relocate before starting work (Required)

Work Location: In person