Position Title: Dental Assistant
Department: Dental
Position Reports to: Dental Manager
Position Summary: To assist in the coordination and operation of the Dental Clinic sessions under the direct supervision of the Dental Director and Dental Supervisor, to ensure the delivery of quality services to the patients.
Adhere to Clinica Romero's mission and core values: Compassion, Commitment to Service, Respect, and Integrity; and complies with all policies and procedures of the organization.
Responsibilities:
Works in conjunction with Dental supervisor and Dental Director providing quality care to patients.
Schedule patients for dental clinics.
Dental Assistant will assist in coordinating patient flow.
Answer telephones, provides information and appointments to callers.
Ensures that the dental department is properly stocked and cleaned.
Record in sterilizing log every time instruments are sterilized, record daily suction lines, water lines, chairside trap logs. Dental Assistant will report to Dental Manager when autoclave is not working properly or when positive spore test is received.
Clean, sterilize and assemble instruments, supplies and equipment required during specific dental procedures.
Prepare patients for oral surgery and other dental treatments, assist in dental treatment of patients, providing dentist with instruments and equipment necessary during treatment of patients.
Take vital signs on patients when necessary.
Take digital oral x-rays used in diagnosis and treatment of patients.
Record treatment results on patient's dental record; the Dental Assistant will instruct patients in the care of teeth; provide instructional materials as required.
Learn and use current MIS system.
Perform clerical duties as assigned. Dental front office coverage as assigned.
Verifies patient insurance coverages through the various web portals to ensure appropriate patient eligibility prior to scheduling appointments for new and establish patients.
Daily use of text messaging app, WELL Health or other technological platforms, responsible to monitor all incoming messages to the dental department including but not limited to: responding timely to any appointment requests, close patient channels if no follow up is required, pin other departments to messages depending on the request made by patient.
Qualifications/Requirements:
Dental Assistant Diploma and X-Ray certification required.
CPR certification.
Proficient computer skills.
Bilingual English/Spanish.
Ability to handle multiple tasks and work in a busy environment.
Customer service skills: communication, empathy, patience, and technical knowledge
Ability to communicate effectively, verbal and written; work without close supervision, detail oriented and well organized.