Who You Are

Are you a strategic thinker and lifelong learner who is passionate about professional development and learning? Are you a process-based, critical thinker with a proven track record of leadership and solutioning in a data-driven enablement organization? You have the ability to represent your initiatives cross-functionally to leaders, aligning training goals with company-wide initiatives. You are an excellent communicator with experience building training programs while accounting for different learning styles. As a confident, detail-oriented ambassador, you can unpack, analyze and simplify complex materials or concepts to make them easier to understand, accounting for different perspectives and incentives.

Justworks is looking for a Program Manager focused on New Hire Onboarding to join our growing Revenue Enablement organization. As a member of Revenue Enablement, your primary responsibility will be to optimize the learning experience for newly hired members of the Revenue Organization. You will work closely with our Sales, Customer Success, Onboarding, and Business Development teams to ensure the programs supporting new hires are achieving their full potential and meeting expectations.

Your Success Profile

What You Will Work On

• Conduct organizational and program level needs analysis to identify development needs and target program goals
• Lead cross-functional working groups including subject matter experts, business partners, and executive sponsors in the establishment, planning, and implementation of training initiatives.
• Own training-related projects and workstreams, including developing project charters, timelines, milestones, metrics, and other measurements of success.
• Communicate training needs to management and consistently look for iterative ways to improve training processes
• Provide ongoing updates of project/program status, issues, results, and impact to department leads 
• Identify areas of opportunity to update and enhance learning materials to meet the changing needs of the organization and goals of the program 
• Work closely with internal team members to establish, document and maintain consistent processes and best practices.
• Other duties as needed based on department and/or organizational needs

How You Will Do Your Work

As a Revenue Enablement Program Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Clear Communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Detail-Oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Good Judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.Curiosity - the innate desire to learn, grow, and understand.
• Nimble Learning - actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• A minimum of 5 years of L&D and/or Enablement experience - ideally in a enterprise level fintech, HR tech, or multi-product SaaS company
• Ability to manage competing priorities and perspectives, collaborate with senior leadership and other business partners, identify industry trends, learning needs, and corresponding solutions
• Self-starter with proven track record of taking initiative and working independently to drive organizational goals forward
• Excellent public speaking and presentation skills
• Strong written and verbal communication skills with acute attention to detail and high administrative skills
• Aptitude for learning new products and helping to break down complicated topics and explain them in simple terms people can understand
• Ability to come up with creative solutions to any problem you face, and know how to organize and prioritize your workload
• Familiarity with industry training tools such as Zoom, Zendesk, Talkdesk, Confluence, Gong.io, Highspot, Articulate, Jira or similar products

The base wage range for this position based in our New York City Office is targeted at $115,000.00 to $126,500.00 per year.

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