Job description

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Duties:
- Manage day-to-day operations of the apartment complex, ensuring smooth and efficient functioning.
- Oversee leasing activities, including marketing vacant units, conducting tours, and screening potential tenants.
- Handle tenant inquiries, complaints, and maintenance requests in a timely and professional manner.
- Coordinate with maintenance staff to ensure prompt resolution of maintenance issues and repairs.
- Enforce lease agreements and ensure compliance with property rules and regulations.
- Conduct regular inspections of the property to identify any potential issues or areas for improvement.
- Maintain accurate records of tenant information, rent payments, and maintenance requests using property management software (Yardi, OneSite, etc.).
- Prepare and distribute notices to tenants regarding lease renewals, rent increases, or other relevant information.
- Assist in the preparation of annual budgets and financial reports for the property.

Experience:

- Knowledge of LIHTC (Low-Income Housing Tax Credit) program is preferred
- Previous experience in property management or a related field is REQUIRED.
- Strong knowledge of property management principles and practices.
- Familiarity with property management software such as Yardi or OneSite.
- Excellent customer relationship management skills with the ability to effectively communicate with tenants and address their needs.
- Knowledge of facilities management and basic property maintenance procedures.
- Proficient in administrative tasks such as record keeping, report generation, and lease agreement enforcement.
- Familiarity with relevant laws and regulations pertaining to rental properties.

Skills:
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent communication skills, both verbal and written.
- Attention to detail and ability to maintain accurate records.
- Ability to handle multiple responsibilities simultaneously in a fast-paced environment.
- Problem-solving skills with the ability to find creative solutions to tenant issues or conflicts.
- Strong phone etiquette when interacting with tenants or prospective tenants.
- Upselling skills to promote additional services or amenities offered by the apartment complex.

Please note that this job description is not exhaustive and may be subject to change based on the needs of the property and company.

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Job Type: Full-time

Pay: $55,000.00 per year

Experience level:

• 2 years

Schedule:

• Monday to Friday

Ability to Relocate:

• Covina, CA: Relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: From $55,000.00 per year

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Property management: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Ability to Commute:

• Covina, CA (Required)

Ability to Relocate:

• Covina, CA: Relocate before starting work (Required)

Work Location: In person