The Commerce Payments organization is a team of highly talented product leaders focused on delivering innovative payment experiences and platforms. We’re transforming customer experiences, simplifying the ways we do business, and driving toward product excellence.

As a Vice President Product Delivery Manager in Commerce Payments you will drive dependency management, coordinate cross-organizational impacts and ensure completion of product/feature delivery. We’re looking for someone who is customer obsessed, has a strong passion to lead “start-up” efforts in large companies, and a desire to be on the forefront of digital payments and technology.

Job responsibilities

• Communicate product portfolio’s progress and escalate risks to all stakeholders through executive level reporting such as Product Reviews, Executive Management Reviews and Product Cabinets.
• Assess and help manage intake, key dependencies and risks across the product delivery life cycle.
• Partner closely with Technology, Design, and Analytics teams to lead product development efforts, facilitating project meetings and managing project plans.
• Lead Scrum of Scrums, support product pilot set-up and management
• Provides accountability for clean, accurate data into systems of record e.g. Align, JIRA, Product Agility Tool (PAT). Work with Agility Office to scale best practices and standards within the portfolio

Required qualifications, capabilities, and skills

• 7 years of experience in project and/or program management with demonstrated ability to execute operational management and change readiness activities
• Passion for understanding customer needs and demonstrated ability to build digital products
• Ability to think strategically while still being comfortable diving into the details required to ensure successful execution
• Outstanding verbal and written communication
• Proven success in collaborating with cross-functional teams, influencing and driving decisions
• Knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
• Understanding of delivery and a proven track record of implementing continuous improvement processes

Preferred qualifications, capabilities, and skills

• Bachelors or Masters in Business Management, Computer Science or comparable field of study
• Experience in online payments including digital wallets and money movement
• Proficient knowledge of the product development life cycle, design, and data analytics
• Experience in product or platform-wide release management, in addition to deployment processes and strategies.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans