You are passionate about delivering solutions to clients, and have experience in relationship management within payments.

As a Business Development Specialist within our Merchant Services team, you will be a strategic thinker, passionate about delivering payment solutions to clients. You will leverage your experience in relationship management within Payments to sell our services to both new and existing clients. This role provides an opportunity to communicate with key decision-makers at various levels and propose solutions from our payment solution portfolio. Your strong organizational skills and ability to multi-task will be crucial in this fast-paced environment.

The Small & Medium-Sized Business Organization (SMB Payments) is part of global JP Morgan Payments organization and is an innovative leader in serving small and medium-size business clients through banking, payments, and value-added services. We take a client-first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses. Together, J.P. Morgan and Chase hold the #1 position in payments market share -- both in number of transactions and volume -- processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S. The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation. 

Job Responsibilities

• Selling payment solutions services to both new and existing clients through both inbound and outbound communication. 
• Qualifying both cold & warm sales leads through making 40 - 50 outbound calls per day. 
• Communicating both verbally and in writing with key decision-makers at a variety of levels (Small to Mid-size business owners, CEOs, etc.) to evaluate needs and propose solutions from our payment solution portfolio in a short sales cycle with a high velocity of leads. 
• Staying abreast of company's products, solutions and services to aid in product development based on client needs. 
• Maintaining a sales pipeline with detailed and accurate electronic records and other administrative duties as required. 
• Delivering excellent follow up proactively and on time / as promised to ensure the highest levels of customer satisfaction both pre and post-sale.
• Operate between multiple software and platforms to deliver the optimal solution based on client needs.

Required qualifications, capabilities and skills

• 2 plus years of sales experience 
• Bilingual Mandarin and English (must speak, read and write Mandarin)
• Strong telesales ability, written communication, and interpersonal skills 
• Strong organizational skills, ability to multi task and function successfully in a fast-paced environment 
• Focused and detail-oriented 
• Computer literate, familiar with Microsoft Office and Excel 

Preferred qualifications, capabilities, and skills

• Merchant Services or Banking Industry experience 
• Bachelor/Associate degree