You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Commercialization Product Manager in Real Time Payments, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• This role is a dynamic leader that will be responsible for working with the head of strategy and develop concrete plans for commercializing solutions globally to meet growth targets 
• Identify and develop customer profiles and personas. Develop clear industry and client segments with target opportunities and detailed commercialization plans. 
• Develop expertise in the solution; Partner with sales enablement, Product Sales Specialists, marketing and product team to develop and own high quality, compelling commercialization materials including sell boxes, value proposition, solution overviews centrally
• Participate in client and prospective client presentations; solution sell to clients, identify opportunities for product innovation, enhancements and value added services
• Develop and execute calendar of training, webinars, FAQs, objection handling to help unlock sales teams globally. Become the go-to person and gather feedback for product enhancements
• Own internal cost metrics, develop pricing strategies, and recommendations 
• Develop outside-in view – benchmark our solution against competitive set of solutions and mitigation strategies

Required qualifications, capabilities, and skills

• 5 years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Payments experience; experience in a merchant/ client facing role 
• Experience in segmentation, pricing, developing product commercialization strategies
• Demonstrated experience in understanding product/ solution and translating complex topics in business friendly an client friendly terms
• Strong analytics skills, visual representation, excellent written and oral communication skills
• Ability to travel as needed for client meetings
• Client centric mindset, curious and solution oriented, high energy, self-starter
• Strong self-awareness, situational intelligence, empathetic, team player

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Knowledge of payments trends, understanding trends shaping buyer behavior