**Full Time Sales Associate**

at Joybird Washington DC Joybird was founded on the idea that people should never settle when it comes to their home furnishing, but rather have the freedom to be boldly original. Our custom-made and curated furniture is built to meet the demands and unique tastes of our customers, providing a high-quality product that will be enjoyed for a lifetime.

We are seeking a Full Time Sales Associate to help us introduce the world to our brand and products. A brand ambassador who is seeking longevity and career advancement.

As a member of Joybird's Retail Sales team you will be focused on delivering the best possible overall customer experience. As the first-responding front line of Joybird, dedication, professionalism, communication, self-motivation and a strong sense of empathy are essential qualities in an ideal Joybird Sales Associate. You must love a high-energy, ever-evolving, fast-paced working environment where your responsibilities are shifting, but the quality of your impeccable service and delivery remains stellar, no matter what.

**What Youll Do:**

* As a Key Holder you exhibit an aptitude for managerial responsibilities. This position is responsible for opening and closing the store and performing other duties in the absence of management.

* Oversee the sales floor in periods of high volume, provide support to sales team and supervise to ensure that the store is meeting financial goals and that associates are providing excellent service to our guests

* Effectively perform the Lead Sales Associate role, serving as a role model to our sales team in sales generation and customer service by relentlessly delivering an exceptional customer experience.

* Maintaining the showrooms design and visual standards using merchandising guidelines.

* Maximize sales by growing and maintaining a strong client base by building your own personal clientele book and driving store sales through client follow-up, phone calls, and personalized outreach.

* Assist our leadership team to create programs and initiatives to make our customers experiences even better

* Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.

* Listen and acknowledge customer feedback and complaints, empathize and present the best possible solution.

**What Were Looking For:**

* 2 years retail sales experience with shift supervision experience preferred

* Strong interpersonal and customer service skills required

* Passion for driving the customer service experience

* Knowledge of furniture industry a plus

* Ability to work well both independently and in a collaborative or team setting

* Proficiency in Mac operating systems and Microsoft office

* Strong leadership and communication skills both written and verbal

* You truly own your business and have open availability to work a flexible schedule including mornings, evenings, weekends, and holidays

* Able to routinely move objects weighing over 50 pounds and to understand safety requirements.

**Our Core Values:**

* **Customer-centric** You are passionate about delivering an end-to-end WOW experience for every customer.

* **Transparent** You exchange information and feedback frequently to strengthen relationships, ensure alignment, and elevate problem solving.

* **Results-driven** You aim high and go beyond tradition and standards to reach our goals.

* **Constantly evolving** You're never satisfied and are unafraid to be a better version of yourself.

**Perks:**

* Competitive salary

* Generous benefits including medical, dental, vision, FSA, 401(K)

* Ample Paid Time Off

* Furniture discounts (for friends and family too!)

**Voluntary Self-Identification**

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As set forth in Joybirds Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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