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Outlets Manager

Santa Monica, CA | Full Time

Job Description



  • Assemble, disassemble and maintain shake/ice cream machine and syrups. Order replacement parts, lubricant, sanitizer packets from Taylor before they run out
  • Issue directives, manage staff and maintain control and cleanliness of Surfside in Manager’s absence, assist Manager during busy times, and communicate with Manager any necessary information to maintain SSG at an effective efficient level
  • Fill in daily report (in the computer) all necessary information
  • Ensure par level for various supplies
  • Quality control on tuna scoops, chix scoops, fruit and check dates on yogurt and milk, restock
  • Handle new hire training [Manager will do initial “onboarding”, orientation, and property tour]
  • Maintain par and cleanliness levels and eliminate any unsafe work hazards in and around Surfside as set by Manager, including but not limited to - the rolling carts and soda machines and/or report to Manager or Maintenance Engineer immediately to resolve
  • Communicate with engineering if a machine, ice making machine, fridge, power or drain needs immediate attention or repair, issue a work order for engineering and turn it into the front office
  • Maintain Soda Machine – check soda boxes, make sure staff cleans shelves inside and outside cupboard, check CO2 tanks and make sure grids, catch trays & surrounding areas are clean
  • Interact in a courteous and professional manner with Club Members and Guests at all times
  • Resolve Club members &/or guest complaints when possible and appropriate. Ability to converse calmly with irate Members or Guests and ensure communication of facts to Managers; fill out an incident report if needed and send to appropriate managers
  • Must be able to lift up to 25 lbs., stand for long periods of time, and walk short distances
  • Must be able to bend, stoop, stretch, twist, crouch, kneel, grasp, reach
  • Ability to adhere to all safety and security policies
  • Ability to add and subtract numbers to ensure chits are turned inaccurately
  • Ability to follow written and verbal instructions