JCEO is a private, not-for-profit human service agency that serves the residents of Clinton and Franklin Counties in New York State. All programs are based on JCEO's mission to alleviate poverty through practical, timely, and innovative services that emphasize and develop problem-solving skills for people.
The Community Outreach Program Worker coordinates and delivers direct services including information, referrals and advocacy to low income residents and supports projects for community improvement.
Full-Time, Non-Exempt
Location: On-Site
Hourly Rate of Pay: $17.96

BENEFITS

• Generous Paid Time Off
• Qualifying Employer for Public Service Loan Forgiveness
• Tuition Assistance to meet job requirements
• 401K Retirement Plan (Eligible after One Year of Employment)
• North Country Chamber of Commerce Discounts

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Conducts outreach designed to inform all service area residents of the services and resources available.
• Promotes projects, identified by the Community Outreach Program Director.
• Submits all reports as requested by the Community Outreach Program Associate Director on a timely basis.
• Enters and maintains all client tracking information in CAPTAIN (client tracking system).
• Assists eligible consumers with applications for; Christmas Bureau, Supplemental Nutrition Assistance Program (SNAP) Benefits, Home Energy Assistance Program (HEAP), Emergency Fuel, Housing and Urban Development (HUD), United States Department of Agriculture (USDA), Women Infants and Children Food Program ( WIC), Continuing Education, Weatherization, Empower and other designated programs.
• Provides consumers with information about available services and makes appropriate referrals as needed.
• Travel required within service areas.
• Attends all required trainings and program meetings.
• Performs all other related duties as assigned. Complies with all health and safety regulations.
• Performs all duties in a manner consistent with the mission and goals of the Joint Council for Economic Opportunity, Inc.

SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED) and six months of related experience and/or training; or an equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to deal with problems involving several concrete variables in standardized situations.
OTHER SKILLS AND ABILITIES
Ability to develop productive relationships with people in need.
Ability to establish and maintain effective interpersonal and intergroup relations. Ability to be resourceful, creative, tactful, and courteous.
Ability to use initiative and good judgment.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid Driver’s License.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 75 pounds.
Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
The noise level in the work environment is usually moderate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
JCEO is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at 518-561-6310 or via email at hr@jceo.org.