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Counter Sales Associate
$29k-38k (estimate)
Full Time 11 Months Ago
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Johnstone Supply The Comunale Group is Hiring a Counter Sales Associate Near Castle, DE

About us

Johnstone Supply - The Comunale Group is growing and has a need for two Counter Sales Associates in our New Castle, DE location. This is an exciting growth opportunity for someone with a focus on teamwork and customer service. As a team we provide the best customer experience that builds long-lasting relationships. This position is an hourly position with overtime and a bonus program.

Our professional team members work together in an environment that is family-oriented and friendly and provides exceptional customer service. Ideally, the Counter Sales Associate has knowledge and/or experience in the HVAC/R industry or a related industry with a mechanical aptitude and willingness to grow and learn. This person is energetic, engaging, knowledgeable, and dedicated to the family. The role of Counter Sales Associate contributes to branch sales growth and profitability by providing prompt, friendly and professional service to Johnstone Supply customers in-person and over the phone.

The salary for this position is paid based on experience.

Essential Job Functions

  • Develop positive customer experiences to generate new and repeat business.
  • Be knowledgeable and have the desire to continue learning industry products to provide product and technical information, recommend alternate products based on cost, availability, or specifications.
  • Effectively engage customers in conversation to understand their needs and confidently offer reliable solutions.
  • Work well in a team environment.
  • Increase sales by cross-selling and offering promotional sale items.
  • Prepare and issue sales quotes.
  • Assists with system or product troubleshooting and answering technical questions.
  • Enter sales transactions in point-of-sale system.
  • Assists in receiving, shipping and general warehouse duties.

Job Requirements

  • 2 or more years of experience in the HVAC/R industry or experience in a related field with a mechanical mindset
  • High School diploma or GED required.
  • Excellent communication skills, verbal and written.
  • A customer service-oriented personality
  • Proficiency with computers and different software required as well as knowledge of navigating the internet to research products.

Benefits

  • Competitive pay with monthly incentive
  • 401(k) matching
  • Medical, dental, and vision benefits
  • Paid time off
  • Paid holidays.
  • Supplemental Insurance

Salary

  • Johnstone Supply - The Comunale offers compensation based on skills and experiences.

About Johnstone Supply

Johnstone Supply has been providing brand name products, expert technical knowledge, and superior customer service to the HVACR (heating, ventilation, air-conditioning and refrigeration) industry since 1953. Our company is locally owned and operated, backed by the national support of the Johnstone Supply Cooperative. Please visit our website at www.johnstonesupply.com.

We are an equal opportunity employer. Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply

Job Type: Full-time

Pay: From $1.00 per hour

Expected hours: 40 – 45 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime
  • Weekends as needed

Supplemental pay types:

  • Bonus opportunities

Application Question(s):

  • Our employees work as a team. Do you prefer to work in a team environment or independently?

Education:

  • High school or equivalent (Required)

Experience:

  • HVAC/R: 2 years (Required)
  • customer service: 1 year (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$29k-38k (estimate)

POST DATE

06/08/2023

EXPIRATION DATE

06/29/2024

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The job skills required for Counter Sales Associate include Customer Service, Counter Sales, Communication Skills, Teamwork, Planning, Point of Sale, etc. Having related job skills and expertise will give you an advantage when applying to be a Counter Sales Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Counter Sales Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Counter Sales Associate positions, which can be used as a reference in future career path planning. As a Counter Sales Associate, it can be promoted into senior positions as a Retail Third Keyholder that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Counter Sales Associate. You can explore the career advancement for a Counter Sales Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Counter Sales Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Counter Sales Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Counter Sales Associate job description and responsibilities

To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate.

04/01/2022: Charlotte, NC

They are responsible for handling the sales process, from the time of the first request to the execution of the order.

02/04/2022: Alexandria, LA

Sales associates greet customers on arrival then assist the customer with any questions they have about the purchase they want to make.

04/14/2022: Concord, NH

Meet monthly with Director of Sales to review sales goals and create different sales strategies to communicate to sales agents.

01/27/2022: Paramus, NJ

Established and maintained relationship with clients Promoted and sold products and services Developed and maintained sales materials and current product knowledge.

02/22/2022: Salem, OR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Counter Sales Associate jobs

Counter sales personnel are the first employees that customers meet on entering the store or organization.

01/26/2022: Anchorage, AK

Sales associates must stay current with promotional events and sales.

01/20/2022: Idaho Falls, ID

Sales skills can be taught, but should be taught early on before the staff hits the floor.

01/24/2022: Cleveland, OH

Retail associates must be able to work with multiple customers at once while taking care of go-backs and keeping the store neat.

02/08/2022: La Crosse, WI

Associates must be good at bouncing back whenever they encounter difficult customers.

01/28/2022: Columbia, SC

Step 3: View the best colleges and universities for Counter Sales Associate.

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