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Description
Job Summary: Responsible for direct contact with public. Answering phones in a professional, courteous manner. Professional appearance, speech and demeanor at all times. Taking payments, printing itemized statements, explaining account balances to patients.
Demonstrates Competency in the Following Areas:
Run daily MVA/WC Reports- Print claims and Itemized Statements for MVA/WC
Take patients payments- Take payments over the phone and in person and post payments to their accounts.
Upload Weekly Payment Reports- Integrate payment information from MT into vendor portals weekly.
Verify account balances – Verify account balances for Legal Affidavits for Patient Accounts Director
Mail Duties- Deliver and pick up mail from mailroom. Open mail and distribute to correct recipient in department.
Maintain accurate and up to date information on various projects as assigned.
Cash Posting/ Balance Drawer – Balance cash drawer daily.
Detailed data entry for multiple payment ledgers.
Other essential functions:
Works with other team members effectively.
Assist other team members with back logs as needed.
Identifying and assisting in resolving issues affecting accounts receivable.
Answers the telephone in a polite manner. Communicates information to the appropriate staff.
Demonstrates the ability to be flexible, organized and function well in stressful situations.
Maintaining a high level of professionalism in all written or verbal communication.
Treats patients/families with respect; ensures confidentiality of patient records.
Maintains a good working relationship within the department and with other departments.
Maintains a professional working relationship with insurance companies.
Performs other duties as assigned.
Ensures documentation meets current standards and policies.
Supports and maintains a culture of safety and quality.
Requirements
Professional Requirements:
Adheres to the dress code; appearance is neat and clean.
Completes annual educational requirements.
Maintains regulatory requirements.
Reports to work on time and as scheduled; completes work within designated time.
Wears identification while on duty; uses computerized punch time system correctly.
Attends 12 staff meetings annually; or reads and returns all monthly staff minutes.
Participates in CQI activities.
Regulatory Requirements:
Language Skills:
Skills:
Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.
Full Time
Hospital
$34k-43k (estimate)
05/05/2024
05/23/2024
huebner24.com
Clarksville, AR
<25
Hospital