Shift:

Full Time (40 hours)

Day Shift; 8:30 am - 5:00pm

Weekends Required: No

Non-Exempt

Patient Service Coordinator Position Summary:

• The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter

• Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins

• Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems.

Education/Work Experience:

• High school diploma or equivalent

• Six months to one year

Licensure/Certification:

• EPIC certification required within 90 days

• Medical terminology certification required or must pass JHH medical terminology assessment with grade of 70% or complete 10-12 week medical terminology course with grade of 70% within first year of employment to maintain position