Full time day shift position

Monday-Friday, no weekends

Free parking

Columbia, MD location

Will handle switchboard and transfer calls accordingly.

Code alerts via intercom and paging

Must have good customer service skills

Education:

AA Degree preferred, HS diploma/GED required

Required Work Experience:

Two (2) years of related experience required,

Knowledge, Skills and Abilities:

• Requires a high level of clinical knowledge and regulatory standards
• Two years of medical/health care office or call center experience required
• Critical thinking and demonstrated leadership ability in order to address issues identified within the department
• Excellent interpersonal skills required to communicate effectively with co-workers, patients, staff and insurance companies
• Intermediate knowledge of Microsoft Office
• Keyboarding speed of 40 WPM
• Knowledge of professional telephone etiquette and soft skills

Johns Hopkins Health System requires all employees be fully vaccinated against the COVID-19 virus. If hired, you will be required to provide proof of vaccination status within 14 days of employment start. Exceptions to the COVID-19 vaccination requirement may be granted to individuals for religious beliefs or medical reasons (more info will be shared throughout the hiring process).

Important Notice: Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.