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About the Role

Essential Functions:

• Act as the Brand Ambassador by embracing the company culture to develop and cultivate productive and profitable relationships with clients and our communities
• Motivate and engage the store team by setting clear goals and expectations to achieve objectives and contribute to the overall success of the store
• Provide exemplary client service to create a customer-centric, friendly retail environment that fosters loyalty within our communities
• Proficient in business acumen to effectively make business decisions
• Manage store operations and ensure all aspects run efficiently to create a profitable and productive business

Additional Job Responsibilities:

TO HAVE YOUR APPLICATION PRIORITIZED PLEASE APPLY VIA THE LINK BELOW:

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• Manage all aspects of the business, including hiring, scheduling, training, merchandising, loss prevention, customer service, expenses, payroll, and inventory management
• Create and maintain a culture of kindness that is client and team focused
• Recruit and hire top talent
• Train and develop teams on selling skills, product knowledge, and operations.
• Conduct performance appraisals and coach in the moment to maximize sales and motivate the team
• Strategize and implement a client outreach plan, utilizing clienteling tools
• Effectively use the POS system to provide exemplary service
• Partner with community organizations and charities to host store events and trunk shows, continuing to build a reputation of being a local and loyal retailer
• Drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions for the client
• Hold team accountable for achieving goals
• Monitor sales trends and execute plans to maximize sales within the store
• Effectively communicate needs of the business with the District Manager and store teams
• Take a collaborative approach, sharing best practices, ideas, and information with peers across all markets and build productive relationships
• Respond to customer questions, inquiries, and concerns to resolve all issues in a timely manner
• Communicate and execute all direction from Retail Operations and the Corporate Office
• Plan and prioritize the workload and ensure the customer is the top priority
• Merchandise the sales floor to maximize sales while adhering to visual directive and standards
• Maintain a clean and organized store to ensure a great place to work and shop
• Partner with District Manager and Human Resources on employee relations issues and performance issues to ensure they are handled in accordance with company policy
• Adhere and enforce company policies and procedures and standards of professionalism
• Lead by example and maintain the highest level of integrity at all times

What we are looking for

Skills & Requirements:

• 3 years of retail management preferred
• Bachelor’s degree or equivalent experience
• Strong management and leadership skills
• Strong analytical and problem-solving skills
• Team player with strong communication and interpersonal skills
• Proven track record in achieving sales goals and takes accountability for results
• Positive and self-motivated
• Consistently demonstrates accountability, reliability, and professionalism
• High energy and results-driven
• Adapts positively to change
• Ability to multi-task while keeping the customer the top priority
• Able to work various shifts, including weekends and holidays
• Comfortable standing for long periods of time; must be able to lift up to 30 pounds

TO HAVE YOUR APPLICATION PRIORITIZED PLEASE APPLY VIA THE LINK BELOW:

https://portal.jobworx.ai/jobworx/jobs/xmJDVQ1W7o

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work Location: In person