Position Summary:

University of Iowa Hospitals and Clinics department of Health Care Information Systems is seeking an IT Support Consultant to assist with the implementationof Raul andnursecallsystemsthroughouttheenterprise,byworking directlywithcontractorsandendusers.Workwillbeperformed inanactive construction inpatient,and aclinicalsetting.OtherdutieswillincludetheongoingsupportofallUIHCnursecallsystemswithinthe greaterIowaCity/Coralvillemetroarea.

Position Responsibilities:

• Assistwithrolloutofstandardizednursecallsystemsandsubsystemsfacilitywide.
• Assistwithstatementofworkandfloorplansthatshowexistingsystemsfordemolitionandnew installation.
• Troubleshoots and provides technical support on hardware and software applications and integrations.
• Providesdirectenduserassistance.
• Evaluates new and existing nurse call hardware and software for areas of insufficiencies and redundancies.
• Providesinputtomanagementforunitstafftechnicaleducationandothersupportactivities, as required.
• Worksdirectlywithenduserstoprovidetraining.
• Take self-study and vendor sponsored classes pertaining to technical system software and hardware, as needed.
• Assistwithupdatingsystemdocumentationtoensureupdatedknowledgetransfer.
• Assistwiththeimplementationofapprovedprojects,providingprojectsupportandservices.
• Maymanagesmallprojectsoroneormorephasesoflargerprojects.
• Providesfunctionaland/oradministrativesupervisiontoassignedstaff.
• Participates with management in interviewing and evaluating candidates when vacancies in unit staff occur.

Health Care Information Systems (HCIS) provides and supports information and communication systems and technology that facilitate quality patient care, progressive medical education, and innovative research.

HCIS services University of Iowa Health Care by providing comprehensive, high-level support for patient care delivery, internal and external communication, technology innovation, medical education, and research. Creating and maintaining a positive, productive, and rewarding environment for information technology and communication staff.

Pay Grade: https://hr.uiowa.edu/pay/pay-plans/professional-and-scientific-pay-structure

Salary: $48,500 to commensurate – 4A

University of Iowa offers a generous benefits package, including 24 days paid vacation per year to start and paid sick leave. Complete information regarding the full benefits package may be viewed at https://hr.uiowa.edu/benefits

Percent of Time:100%

Location: 200 Hawkins Dr, Iowa City, IA

Staff Type: Professional & Scientific

Type of Position: Regular