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Title: IT Service Desk Specialist
Location: Portland, Oregon
Duration: 11 months Term (Contract)
Roles & Responsibilities
The person selected to fill this position will be expected to provide quality first level computer help via phone and/or email; (Tier I) incident/problem tracking, escalation and communication; computer access request processing, and IT service request routing and coordination for IT clients across client.
Minimum Qualifications
The position requires thorough knowledge of PCs, local area networks, peripheral devices and software compatibilities; excellent verbal and written communication skills; demonstrated operating capability in PC programs, operating systems and network utilities.
Demonstrated attention to detail and a personal emphasis follow-up/follow-though are also required.
Previous Service Desk experience and/or certification in an ITIL (IT Infrastructure Library) driven IT environment is highly desired.'
Note: If interested please send your updated resume and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.
We look forward to hearing from you at the earliest!
Full Time
$50k-64k (estimate)
06/11/2024
06/27/2024
two95intl.com
CHERRY HILL, NJ
50 - 100
2009
Private
SHANKER KOLADI
$5M - $10M
IT Outsourcing & Consulting
Two95 provides business process management, mobility, cloud, analytics, eCommerce and social networking solutions.
The following is the career advancement route for IT Service Desk Specialist positions, which can be used as a reference in future career path planning. As an IT Service Desk Specialist, it can be promoted into senior positions as a PC Maintenance Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Service Desk Specialist. You can explore the career advancement for an IT Service Desk Specialist below and select your interested title to get hiring information.