Company Description

Job Description

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Job Description

Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

About the team

Lead the Corporate Security Operations Team in the Americas region as part of the Global Corporate Security team reporting directly to the Global Security Director, overseeing the Corporate Security program for the Americas region. Oversee and provide direction to the Global Security Operations Center that provides monitoring and maintains the physical security of facilities and offices through use of automated security systems and employee identification card system. Conduct special event planning and provide onsite support, as well as provide Executive protection as required. Define Security Metrics and KPIs. Minimize impact of potential security events by advising senior leaders on threat identification and contingency management.

What you will be doing

• Enhance the Physical Security presence in the Americas region, as well as at the local level and establish strong working relationships and trust with key leaders and teams in the region. 
• Establish strong working relationships with key individuals and teams across the offices within the Americas region which is essential to accomplishing the regional objectives
• Liaise with Functional and operational management to determine Security needs and ensuring that they are met
• Align team members to a common purpose and bring the team together to operate as a high performing organization
• Commission additional security services for the region according to the identified needs of the Company.
• Ensure all legally mandated physical security programs are adhered to
• Work with business teams to ensure corporate (physical) security initiatives are understood and implemented
• Oversee the design, justification, scheduling, budgeting, implementation and management of physical security program to optimally balance systems, staff, risk, and budget to protect employees, visitors, vendors, assets, and infrastructure
• Establishes and assures adherence to budgets, schedules, work plans and performance requirements
• Direct program of contracted security services (both human and electronic) in execution of business requirements as measured by SLA’s, KPI’s, and other indicators
• Serve as the primary interface and liaison with public safety organizations. Maintain appropriate relationships with local, state, and federal police and other related government agencies
• Act as liaison with national and international security organizations (such as OSAC)
• Coordinate with internal and external stakeholders to direct investigations into breaches of security
• Develops close working relationships with management, company peers and industry counterparts to ensure alignment of company goals with current corporate security industry and regulatory trends
• Coordinates and implements physical security operations and activities to ensure protection of assets while ensuring optimal use of personnel and equipment
• Collaborate with other teams and stakeholders to develop and implement facility security best practices
• Create and implement physical security procedures in accordance with corporate policies, regulations, directives, and operating procedures
• Conduct risk/threat assessments and make recommendations as needed to mitigate risk; as well as identify security gaps and opportunities and develop appropriate mitigation recommendations and plans from a multidisciplinary perspective
• Research and deploy state-of-the-art technology solutions and innovative security management techniques to safeguard organizational assets
• Conduct security and risk assessments in support of corporate events and provide onsite security and logistical support, as well as Executive protection
• Performs staff leadership role and promotes motivation through effective management and mentoring
• Establishes goals and objectives for team performance and manages attainment of those goals
• Reviews documentation created by team members and peers to provide constructive feedback
• Communicates effectively with colleagues to address complex physical security and life safety issues
• Keep senior management apprised on the status of Security issues and initiatives

Required Education and Experience

• Bachelor’s degree in business administration or management, criminal justice, security, or a closely related field (required)
• 10 years full-time experience in public safety, security, and/or military performing program managerial and leadership responsibilities or highly responsible work relating to tasks assigned to this position

What you bring

• Management level understand of principles and practices employed in Security programs
• Ability to work with all levels of the organization and impart the importance of required Security protocols
• Ability to establish and maintain effective working relationships
• Multi-culturally sensitive and comfortable working across different cultures
• Able to communicate and be diplomatic in dealing with employees across a variety of cultures and in sensitive situations
• Ability to communicate effectively with strong interpersonal and communication skills, both orally and in writing
• Program and Project Management
• Ability to provide training and present to small or large audiences
• Self-motivator
• People Management
• Leadership presence
• Contract and budget Management
• Strategically focused
• Working knowledge of security technologies, access control and video security systems technologies
• Ability to travel on company business, including overnight travel or extended trips, primarily within the Americas region
• Decision Making
• Discretion
• Ethical Conduct
• Strong organizational Skills
• Problem Solving/Analysis
• Results Driven
• Stress Management/Composure

Position Hours of Work/Travel
This is a full-time position, and typical work hours and days are Monday through Friday; but are dependent to meet the needs of the position and may require working extended hours. This position regularly may require long hours and weekend work. Domestic and global travel may be required which could be up to 25%.

This position is based in Cincinnati at the corporate headquarters. 

What we offer you

• A competitive salary and benefits
• A variety of career development tools, resources and opportunities
• The chance to work on some of the most challenging, relevant issues in the payment industry
• Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.