Company Description

Vortex Trusties is a reputable independent recruitment agency that specializes in providing recruitment and staffing solutions, human resource services, and consultations. The company also offers additional value-added services such as job analysis, job evaluation, salary surveys, and career counseling.

With a vast network of contacts, Vortex Trusties is committed to providing top-notch recruitment services and staffing solutions to organizations, multinational firms, and government establishments. One of their primary goals is to connect professionals in different fields to vacant positions in corporations where they can add value to the financial and economic growth of the firm.

The company's team of experts is dedicated and determined to provide the right set of employable professionals who possess high-quality skills that add value to clients' businesses. Vortex Trusties takes tailored approaches to each client's recruitment and staffing needs, ensuring that their services satisfy each client's requirements adequately.

Vortex Trusties is committed to delivering professionally qualified and skilled candidates for each job, which assures client satisfaction and contributes to the economy's growth. The company guarantees success by providing recruitment solutions that go beyond the basic job qualifications to determine the best fit that meets the clients' requirements.

Job Description

As a Customer Service Collection Representative, you are responsible for managing client accounts by collecting outstanding payments and negotiating payment plans. The successful candidate will have excellent communication, negotiation, and organizational skills, and be able to work effectively under pressure.

Responsibilities:
- Contact customers to collect outstanding payments.
- Negotiate payment plans as necessary.
- Update customer records with payment information.
- Notify customers of delinquent accounts.
- Collaborate with team members to resolve customer issues.
- Maintain accurate records of customer interactions.
- Identify opportunities to improve the collection process.

Requirements:
- High school diploma or equivalent.
- Minimum of 2 years of experience in collections or customer service.
- Exceptional communication and negotiation skills.
- Strong organizational skills.
- Ability to work under pressure.
- Proficiency in Microsoft Office and collection software.

Qualifications

- High school diploma or equivalent.
- Minimum of 2 years of experience in collections or customer service.
- Exceptional communication and negotiation skills.
- Strong organizational skills.
- Ability to work under pressure.
- Proficiency in Microsoft Office and collection software.

Additional Information

This opportunity is opened to skilled and unskilled, people with disabilities are welcome to apply.