Systems Administrator
Temperature Equipment Corporation (TEC), a WATSCO (WSO) Company, has been an industry leader known for technical expertise, value, best-in-class product availability, and driving customer loyalty for nearly 90 years and counting. TEC is also the Midwestern states largest distributor of air conditioning, heating, and refrigerant equipment, related parts, and supplies. We offer exceptional compensation packages; full benefits include health, dental, life, and AD&D insurance, paid holidays & vacation, and 401(k) with company matching.
Job description
The Systems Administrator will help build out, maintain, and troubleshoot the systems infrastructure.As a Systems Administrator at TEC, you will be responsible for managing and maintaining our Windows-based systems and server environment. Your responsibilities will include installing, configuring, and troubleshooting Windows servers, managing Active Directory, and ensuring the security and integrity of our systems and data.
Essential Duties and Responsibilities
Administer our Microsoft 365 environment, including Exchange, SharePoint, Teams, OneDrive, and Entra (Azure AD).
Administer physical and virtual servers both on-premise and cloud based, ensuring high availability, performance and security
Troubleshoot network and system issues, conduct regular system audits, and oversee scheduled backups
Troubleshooting and patching of Windows, Linux and Unix servers, Cisco networking devices and general IT infrastructure.
Administer current backup solution and ensure business continuity by developing, implementing and testing disaster recovery plans and data redundancy measures.
Recommend the purchase of new equipment, software, solutions and services to meet business needs.
Monitor system performance and recommend improvements where applicable
Assist with developing, implementing, and enforcing IT policies and procedures
Work with vendor representatives to perform root cause analysis and implement solutions for incidents
Provide emergency response and conduct off-hours scheduled maintenance as needed
Provide assistance with day-to-day user end helpdesk support tickets
Manage, monitor, and maintain VMware infrastructure
Support, manage and maintain our SQL servers
Manage and maintain NetApp storage
Administer users and call queues in 8x8 VOIP system
Maintain network consisting of Cisco and Meraki based devices
Generate thorough documentation of solutions and process
Take ownership of problems and use all resources and talents to come to acceptable resolution on issues. This person needs to be very good at troubleshooting.
Complete assigned projects and tasks on their scheduled deadlines
Act as point of escalation for IT Support team to resolve complex issues and provide technical guidance
Manage user accounts and permissions in 3rd party software, aligning with company security policies.
Technical, Knowledge/skills and experience
Strong knowledge of Microsoft 365 Administration, Azure AD (Entra), and associated cloud technologies
Experience administering Microsoft 2008 – 2022 Server and Windows 10 and 11 desktop environments
Linux/Unix server environments, experience with AIX a plus
Experience with VMware hypervisors and vCenter management and configuration
SAN and storage, preferably NetApp
VOIP services
SQL
Citrix
LAN/WAN technologies, Cisco and Meraki, VPN and network security
Experience with Veeam for backup and disaster recovery
Proficient in PowerShell and creating automated processes
AWS
Druva
Minimum 5 years help desk / Systems Administration experience.
Must be an excellent verbal and written communicator
Must be a self-starter, highly motivated, and independent worker
Comfortable in a fast-paced environment, with ability to prioritize issues as they arise
Solid knowledge of IT security best practices and principles.
Excellent problem-solving skills and the ability to work under pressure.
Infor SXE
IBM AIX technologies
Configuration and support of an SCCM and Intune Environment
Education and Experience
5 years of experience in Systems / Networking
Bachelor's Degree in technology related field preferred
Job Location
In Lansing Corporate Office fulltime
Fulltime Monday through Friday
Rotating Saturdays
Shift based on business needs
Salary
Starting Rate Based on Experience
Minimum Starting Rate of $75,000
Requirements:
5 years of experience in Systems / Networking
Bachelor's Degree in technology related field preferred

About the Company:
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