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Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Toll Operator working onsite in Richmond, VA, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
This position requires you to reside within 30 miles of Richmond, VA.
What You’ll be Doing
Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
What You Bring to the Role
Physical Requirements of the Role
Accommodation requests will be reviewed on a case-by-case basis and the specific circumstances.
What You Can Expect
Visit www.hellottecbenefits.com for more information.
A Bit More About Your Role
We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to area operations manager. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
About the Company:
JobRapido
Full Time
$42k-54k (estimate)
02/18/2024
06/11/2024
jobrapido.com
San Francisco, CA
25 - 50
The job skills required for Customer Experience Representative include Customer Service, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Representative positions, which can be used as a reference in future career path planning. As a Customer Experience Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative. You can explore the career advancement for a Customer Experience Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Representative job description and responsibilities
Collaborated with various team members across departments to problem solve and exceed customer expectations.
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Customer experience representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Customer experience representative document their exchanges with clients, often using customer relationship management software.
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They generally need to know how to create and update tickets and how to search for customer records.
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Customer service representative listen to or read about customer problems and suggest solutions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Representative jobs
Customer service representatives must have distinct personalities.
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Most customer service representative jobs require candidates to complete on-the-job training.
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Customer service representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
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The person needs to know when to ask for referrals or reviews from customers.
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Customer experience representative must be patient and polite, especially when dealing with difficult or angry customers.
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Step 3: View the best colleges and universities for Customer Experience Representative.