38 Customer Success Manager Jobs in Raleigh, NC
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Jobot is Hiring a Customer Success Manager Near Raleigh, NC
Job details
Elevate Customer Success as Our Next Manager Lead, Innovate, and Drive Excellence in a Dynamic, Remote EnvironmentThis Jobot Job is hosted by Augie Ullmann
Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume.
Salary $70,000 - $85,000 per year
A Bit About UsWe are dedicated to ensuring the success of our customers through proactive communication and exceptional service. Our goal is to identify ways to better serve our clients and strengthen our collaborative efforts, maintaining a high standard of customer satisfaction.
Why join us?Competitive base compensation ranging from $60,000 to $85,000
Eligibility for a year-end bonus of up to 10%
100% remote work environment, with flexibility to work outside the US
Opportunities for professional growth and mentorship
Collaborative and fast-paced work environment
Job DetailsFull responsibility for the Customer Success function
Manage and mentor a small team of junior customer success staff
Establish standard procedures and KPIs for the team
Advocate for system and process improvements with the leadership team
Ensure smooth operations during peak periods (mid-October to mid-December)
Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
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Job Summary
Full Time
$102k-143k (estimate)
05/23/2024
06/06/2024
jobot.com
IRVINE, CA
200 - 500
2014
Private
TIM MURPHY
$50M - $200M
Related Companies
About Jobot
Jobot is a California-based recruiting and staffing firm that provides experienced recruiters for businesses.
The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.
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