JOB OVERVIEW:

Leading manufacturer is seeking to fill a Customer Service Representative position in its Huger, SC steel coil processing plant.

EDUCATION/EXPERIENCE:

• BS degree in related field preferred or 3-5 years equivalent work experience
• 3-5 years customer service experience preferred (steel industry knowledge a plus)

JOB REQUIREMENTS:

• Distinct aptitudes to perform job duties with care, commitment, passion and pride;
• Dependability to be consistently at work and on time with ability to work overtime;
• Intermediate reading, writing and math skills with ability to calculate figures and amounts;
• Proficient Microsoft Office (including Excel) software experience;
• Excellent interpersonal and communication skills with strong customer service orientation;
• Good time management and problem-solving skills;
• Close visual acuity; verbal interaction skills, light/medium lifting capability (up to 20 lbs.) with ability to sit for extended periods.

RESPONSIBILITIES:

• Excellent assistance and communication to customers;
• Effective customer complaint resolution;
• Operational, detailed records maintenance while maintaining a customer satisfaction mindset;

• Excellent benefits include medical with a standard PPO plan with deductibles as low as $1,500 and wellness credit up to $750; free concierge primary care; voluntary 401k plan currently matching up to 12%; voluntary dental and vision plans; basic life, long and short term disability coverage.

EOE M/F/D/V