JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients.

We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.

Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The corporate concierge will provide a welcoming approach to all employees and visitors while efficiently managing lobby areas to accommodate employee and guest needs.

The role is client facing and they will provide friendly, knowledgeable and courteous first impressions to guests and visitors while anticipating needs.

Various duties include : verifying identity, visitor management (checking in and out) providing general information and directions.

Key Responsibilities

Greet / host / provide support for guests, visitors and employees

Issue temporary badges

Respond and follow through to requests for information and communicate with all levels of management with minimal supervision

Organizes and maintains lobby / front desk areas

Resolve problems associated with all building services including : janitorial, mailroom, copier services, parking, badging, and conference rooms.

Assists with the coordination and scheduling of office / building maintenance activities including : luggage storage, lost & found.

Works collaboratively within the facility management and transportation team

Anticipates and responds to Client’s needs and concerns

Identify potential risks and escalate, to ensure no incident or disruption to the Client’s operations

Collaborative work on the Lost and Found program and other services provided to associates.

Additional job duties, as requested

Qualifications :

High school diploma or general education degree (GED)

2 years’ experience in Hospitality, Soft Services or Operations and / or knowledge of the commercial real estate industry, preferred.

Proven skills with the ability to manage multiple priorities and deliver results in a fast-paced environment.

Track record of initiative, integrity and good judgment.

Highly collaborative with strong interpersonal skills.

Excellent verbal and written communication skills with the ability to communicate professionally.

Strong Customer Service Skills

Proficient skills in Google Suite

Hours, Salary and Benefits :

Monday - Friday 9 : 00am - 6 : 00pm

Full time 40 hour per week

Jones Lang LaSalle US benefits link Healthcare, paid time off, dental, vision, 401K

Location :

On-site McLean, VA, North Bethesda, MD

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Some of these benefits may include :

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Flexible and Remote Work Arrangements may be available

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.

We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.

We will then delete it safely and securely.

Last updated : 2024-06-10