General Summary

Uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps that vary in nature and sequence. Selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures.

Essential Duties and Responsibilities

• Assists in varying administrative matters; maintaining a wide variety of financial or other records
• Prepares reports for Project Manager and the customer
• Verifies statistical reports for accuracy and completeness
• May also direct lower level clerks, positions which may include supervisory responsibilities using a thorough knowledge of an office’s work and routine
• Chooses among widely varying methods and procedures to process complex transactions
• Responsible for daily data entry, filing, and maintaining accurate records
• Provide subcontractor and vendor support to include related record keeping and reporting
• Answers phone calls, handles and communicates complaints
• Other duties as assigned

Knowledge, Experience and Skill Requirements

• Must have high school diploma or GED
• Minimum of 2 years in an office environment
• Demonstrate strong skills in objective problem-solving and decision-making
• Proficient in Microsoft Office Suite of software
• Strong organizational skills
• Strong written and oral communication skills in English.
• Strong interpersonal skills

Working Conditions

• Work environment is a typical office setting.
• Physical demands include intermittent sitting, standing, and walking, and occasional bending reaching and lifting.
• Limited exposure to elements such as heat, cold, noise, dust, dirt, chemicals, etc. but generally not to the point of being disagreeable.

This job description is subject to change by the employer as the needs of the employer and requirements of the job change.