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JJ Moore & Associates is an immigration law firm based in Tennessee and Georgia, Atlanta. We work primarily with the Latino community in an effort to adjust their status within the United States. Our main practice involves victims of domestic abuse. Our firm is looking for an individual to help handle administrative tasks including customer care to our clients, communication letters, correspondence, case inquiries, etc.
Job Responsibilities
• Manning the front desk
• Attending to Clients; communication, fingerprinting etc
• Creating Client files
• Providing case updates to clients
• Sending client update letters
• Special projects
• Compliance of confidentiality
This is a full-time position Monday through Friday with over 30 hours per week. Our office is open from 9am CT to 6pm CT. Work hours will fall within that time range. Saturday may be required twice a month.
Customer Service Specialist Qualifications/Skills
• Friendly, upbeat, and outgoing personality
• Well organized and able to work in a fast-paced environment
• Bilingual in English/Spanish
• Compliance of confidentiality
• Excellent customer service
• Experience of working in an immigration law firm is an advantage.
Full Time
$43k-55k (estimate)
11/11/2023
05/02/2024
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Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms.
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Handle client escalations and provide corrective actions.
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Negotiate service contract and costs with clients as needed.
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Schedule regular client meetings and teleconferences to strengthen client relationships.
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For Client Services Managers to accomplish their job effectively, they need to fulfill quite a few job requirements.
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Request Feedback To The Clients.
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client services coordinator positions require a wide variety of skills and draw on many fields.
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