Shift Leaders help oversee in-store operations alongside the General Manager. The Shift Leaders plays a role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. Shift Leaders must lead by example and execute systems and procedures with 100% integrity. As an Shift Leader, your attitude needs to be enthusiastic, friendly, and positive.

Delegate tasks to restaurant staff and supervise their performance

Maintain a fully-stocked inventory and order food supplies, as needed

Arrange to have shifts covered (e.g. when employees take time off)

Help staff resolve on-the-job challenges

Track daily costs and revenues

Balance the cash register at the end of the shift

Coordinate with suppliers as they deliver food product orders

Ensure guest satisfaction and gracefully handle any complaints

Open or close the restaurant (when responsible for the first or last shift)

Inform the next Shift Manager about pending tasks

Report maintenance and training needs

Jimmy John's is a for-profit company. We talk numbers, we measure success, and we expect everyone to be contributors in the organization. We started sharing the profit with our managers and that incentive exploded the store sales. As we grew, many of the rock stars were promoted from the Jimmy John's sub shops to become my executives. Jimmy John’s President was a Sandwich Maker in 2000 and today he runs this giant company. The stores are a launching pad for people who want to change their lives.