JOB TITLE: Tennis Pro Shop Assistant

REPORTS TO: Tennis Director

OVERVIEW: The Tennis Pro-Shop Assistant, under the supervision of the Tennis Director, will be responsible for administrative duties in Tennis department. This position is a part-time, non-exempt position with a maximum of 29 hours per week. The Jewish Community Center is an EOE (equal opportunity employer).

ESSENTIAL FUNCTIONS:

ADMINISTRATIVE

• Answer telephone, take and distribute messages.
• Help maintain departmental records.
• Prepare department correspondence including letters and memos.
• Catalog copy for Tennis department.
• Maintain accident reports.
• Prepare room reservation forms.
• Assist with merchandise ordering for the Tennis Pro Shop.

CAMP

• Data entry of Tennis camp applications.
• Maintain records for Tennis camps including health cards, manuals and carpool lists.
• Consult with Tennis Camp Director daily on attendance.
• Contact parents as needed for illness, injury and discipline.
• Treat minor injuries and supervise discipline problems.
• Attend morning and afternoon briefings.

DEPARTMENTAL

• Create special forms and schedules as needed for programming.
• Prepare Tennis schedules, rosters and newsletters.
• Update Tennis staff schedules.
• Assist with checking membership renewal status of program participants.
• Responsible for payment collections for Tennis program payments.

MISCELLANEOUS

• Prepare departmental mailing and assist with Center mailings.
• Attend Tennis staff meetings weekly.
• Handle emergencies quickly and efficiently.
• Prepare e-mail blast and monthly newsletter about Tennis programming.
• Assist Tennis Pro with clinics and junior classes.
• Listen to the Tennis Pro’s direction and feed tennis balls.
• Regular, predictable attendance is required.
• Miscellaneous duties as needed.

ESSENTIAL EDUCATION/EXPERIENCE:

• High school diploma or GED required. College preferred.
• Customer service experience and training required.
• CPR Certification preferred