SUMMARY. . The AI Business Analyst will report to the Data Science Manager and serve as a key liaison between AI capabilities and business opportunities at JM. This role involves partnering with various teams to identify and implement AI solutions that improve the customers' journey, driving the adoption and effectiveness of new AI technologies across the company. The ideal candidate will possess a solid understanding of AI's potential in a busin...
SUMMARY. . Manages a team responsible for mining complex and unstructured data sets using advanced statistical methods for use in data driven decision making. WHY JM. We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy. We continue to raise the tide of the jewelry industry we’ve served since 1913 through our innovative people, our unyielding c...
Summary. The Corporate Events Specialist is responsible for planning and execution of all trade shows and external industry events with moderate direction. This includes assisting in the developing and maintaining event project plans to ensure all business needs are met. Additionally, this role includes daily marketing responsibilities ensuring a commitment to excellence and continuous improvement. WHY JM. We are a financially secure, exception...
SUMMARY. The Manager of Solution Engineering is responsible for the delivery of disruptive, robust, and scalable solutions needed to enable organizational growth. The Manager, Solution Engineering partners closely with business leaders to map out strategy, develop plans and deploy new or enhanced solutions. The Manager of Solution Engineering must be passionate about creating easy, differentiated customer experiences leveraging data and analyti...
WHY Jewelers Mutual. We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy. We continue to raise the tide of the jewelry industry we’ve served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve. With a generous benefits package, o...
SUMMARY. . This position is responsible for the support of cloud environments primarily focused on Microsoft Azure. You will be responsible for learning and understanding our cloud and on-premises environment and participate in the migration to the cloud. . WHY Jewelers Mutual. . We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy. We continue...
SUMMARY. This position plays a key role in all workforce management functions for the Customer Care Center. Provides monitoring, evaluating, and managing of real-time activities in order to meet service level expectations for Personal Lines Customer Care staff. Creates schedules and aligns staffing to forecasted needs. Assists in forecasting, staff planning and trend analysis. Works with leadership and technology to set appropriate call routing f...
SUMMARY. The Sr Manager, Master Data Management and Data Governance will play a pivotal role in establishing and maintaining robust data management practices across the organization. This leadership position requires a strategic thinker with a deep understanding of data governance, data quality, and master data management principles. The successful candidate will lead initiatives to ensure data accuracy, consistency, and reliability, enabling inf...
SUMMARY. This role serves as the liaison between the business and the data team (BI developers and Data Engineers), improving the quality of data/reporting services and analyzing business needs. The Data Analyst is responsible for enhancing the quality of data products and services, analyzing data to inform business decisions and finding data and reporting solutions to meet business needs. WHY Jewelers Mutual. We are a financially secure, except...
Summary. Jewelers Mutual Group, United States and Canada’s leading insurer, risk advisor, and technology provider for the jewelry industry is hiring a. Business Analyst to support our HR/Finance systems. . Plays a lead role in the evaluation of Jewelers Mutual’s current systems and processes by identifying and communicating needs between business areas, technology teams and support teams. Also works at a high level to analyze business area needs...
Enjoy life's most beautiful moments with our customers. Jewelers Mutual is looking for dynamic, ambitious candidates to join our Customer Care team. Engaged and devoted leadership gives you the ability to make your career your own and learn all there is to know about jewelry and insurance. Make your mark today. . Jewelers Mutual Insurance Company, the nation's only company exclusively insuring the jewelry industry is hiring for a Customer Care A...
Jewelers Mutual Group, United States and Canada’s leading insurer, risk advisor, and technology provider for the jewelry industry is hiring an. IT Intern for Summer 2024. WHY Jewelers Mutual. We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy. We continue to raise the tide of the jewelry industry we’ve served since 1913 through our innovative...
